Mercedes-Benz S Class Hybrid Recall R/2015/211: Combustion Engine May Fail To Start, Who Is Affected And What To Do
- Low
- How serious
- 20 Nov 2015
- Launched
- 620
- vehicles in the UK
- SRPC1516
- Manufacturer’s campaign code
Mercedes-Benz recalled S Class Hybrid vehicles built between 1 February 2013 and 24 April 2015. Incorrect software may cause the combustion engine to non start during use. The recall notice describes the fix as: on affected vehicles update the software for the fuel control unit. You won't usually pay for it.1
What’s Wrong
Incorrect software may cause the combustion engine to non start during use. Restarting the vehicle by using the key will reset the system.
DVSA's Original Wording
Concern: COMBUSTION ENGINE MAY FAIL TO START Defect: Incorrect software may cause the combustion engine to non start during use. Restarting the vehicle by using the key will reset the system Remedy: On affected vehicles update the software for the fuel control unit.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause the combustion engine to non start during use.
The Fix
The recall notice describes the fix as: on affected vehicles update the software for the fuel control unit. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
S Class Hybrid built between 1 February 2013 and 24 April 2015 may be included. Mercedes-Benz estimates 620 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1516 or the DVSA reference R/2015/211. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| M Class, S Class HybridTransmission may lock at low speed | Urgent | R/2015/248 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| CLA, GLBSoftware version of communication module | Low | R/2026/203 | |
| CLASoftware of driving assistance system | Low | R/2025/461 | |
| CLADriving assistance system software | Low | R/2025/408 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2015/210 on 19 Nov 2015, for engine may fail. The one launched after it was R/2015/202 on 1 Dec 2015, for seatbelt mechanism may malfunction. You can also see every Mercedes-Benz recall, all recalls launched in 2015 and software recalls across every make.
Source: DVSA recall R/2015/211, launched 20 November 2015. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.