Mercedes-Benz GLE Recall R/2017/267: Engine ECU Has Not Been Corrctly Programmed, Who Is Affected And What To Do
- Urgent
- How serious
- 20 Oct 2017
- Launched
- 649
- vehicles in the UK
- SRPC1727
- Manufacturer’s campaign code
Mercedes-Benz recalled GLE vehicles built between 1 July 2014 and 31 May 2017. Due to an error in the engine control unit software the engine may shut down when braking from slow speeds such as pulling up at traffic lights. The recall notice describes the fix as: on affected vehicles update engine and transmission control units. You won't usually pay for it.1
What’s Wrong
Due to an error in the engine control unit software the engine may shut down when braking from slow speeds such as pulling up at traffic lights. This may also affect the vehicles ECO start system. It will still be possible to manually restart the vehicle.
DVSA's Original Wording
Concern: ENGINE ECU HAS NOT BEEN CORRCTLY PROGRAMMED Defect: Due to an error in the engine control unit software the engine may shut down when braking from slow speeds such as pulling up at traffic lights. This may also affect the vehicles ECO start system. It will still be possible to manually restart the vehicle. Remedy: On affected vehicles update engine and transmission control units.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: engine ECU has not been corrctly programmed.
The Fix
The recall notice describes the fix as: on affected vehicles update engine and transmission control units.
Are You Affected?
GLE built between 1 July 2014 and 31 May 2017 may be included. Mercedes-Benz estimates 649 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1727 or the DVSA reference R/2017/267. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| GLEInstallation of the heat shield | Low | R/2026/326 | |
| GLERear seat belt bolting | Urgent | R/2026/221 | |
| GLE, GLSMounting of Multi-Purpose camera & interior mirror | Book soon | R/2025/217 | |
| GLE, GLSBolting of 48V ground connection | Urgent | R/2024/173 | |
| GLEOn affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal for a deceleration intended by the driver might be increased | Urgent | R/2023/346 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2017/252 on 20 Oct 2017, for steering knuckle incorrectly manufactured. The one launched after it was R/2017/156 on 24 Oct 2017, for rear seat belt pre-tensioners may fail to restrain occupants as intended. You can also see every Mercedes-Benz recall, all recalls launched in 2017 and brake recalls across every make.
Source: DVSA recall R/2017/267, launched 20 October 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.