Mercedes-Benz A Class (177) Recall R/2018/203: Communication Module Software Incorrect Specification For Emergency Call System, Who Is Affected And What To Do
- Book soon
- How serious
- 24 Aug 2018
- Launched
- 9
- vehicles in the UK
- SRPC1824
- Manufacturer’s campaign code
Mercedes-Benz recalled A Class (177) vehicles built between 1 January 2018 and 30 April 2018. Emergency call software not to specification. The dealer will update software on affected vehicles. You won't usually pay for it.1
What’s Wrong
Emergency call software not to specification.
DVSA's Original Wording
Concern: COMMUNICATION MODULE SOFTWARE INCORRECT SPECIFICATION FOR EMERGENCY CALL SYSTEM Defect: Emergency call software not to specification Remedy: Update software on affected vehicles
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: communication module software incorrect specification for emergency call system.
The Fix
The dealer will update software on affected vehicles. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
A Class (177) built between 1 January 2018 and 30 April 2018 may be included. Mercedes-Benz estimates 9 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1824 or the DVSA reference R/2018/203. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| A Class (177)The corrosion protection of the high voltage battery housing might not be ensured over the lifetime of the vehicle | Urgent | R/2021/401 | |
| A Class (177), A CLASS(176), AMG GT, B Class (246) and 20 moreThe behaviour of the emergency call system might not meet specifications | Book soon | R/2021/376 | |
| A Class (177), CLA(118)The bolting of a side crash sensor might not meet specifications | Low | R/2021/246 | |
| A Class, A Class (177), AMG GT, B Class (246) and 16 moreThe behaviour of the emergency call system might not meet specifications | Book soon | R/2021/110 | |
| A Class (177)The behaviour of the emergency call system might not meet specifications | Book soon | R/2021/119 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2018/204 on 21 Aug 2018, for incorrect underfloor panelling installed. The one launched after it was R/2018/206 on 24 Aug 2018, for oil foam may develop in the active curve system oil reservoir. You can also see every Mercedes-Benz recall, all recalls launched in 2018 and software recalls across every make.
Source: DVSA recall R/2018/203, launched 24 August 2018. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.