Mercedes-Benz GLE Recall R/2019/268: The Air Conditioning Drain Hoses May Be Incorrectly Fitted, Who Is Affected And What To Do
- Low
- How serious
- 4 Sep 2019
- Launched
- 1,557
- vehicles in the UK
- SRPC1925
- Manufacturer’s campaign code
Mercedes-Benz recalled GLE vehicles built between 1 January 2018 and 31 July 2019. The air conditioning drain hoses might be incorrectly fitted in the vehicle. The dealer will check the air conditioning drain hoses and correct their installation if necessary. You won't usually pay for it.1
What’s Wrong
The air conditioning drain hoses might be incorrectly fitted in the vehicle.
DVSA's Original Wording
Concern: THE AIR CONDITIONING DRAIN HOSES MAY BE INCORRECTLY FITTED Defect: The air conditioning drain hoses might be incorrectly fitted in the vehicle. Remedy: Check the air conditioning drain hoses and correct their installation if necessary
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the air conditioning drain hoses may be incorrectly fitted.
The Fix
The dealer will check the air conditioning drain hoses and correct their installation if necessary.
Are You Affected?
GLE built between 1 January 2018 and 31 July 2019 may be included. Mercedes-Benz estimates 1,557 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1925 or the DVSA reference R/2019/268. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| GLEInstallation of the heat shield | Low | R/2026/326 | |
| GLERear seat belt bolting | Urgent | R/2026/221 | |
| GLE, GLSMounting of Multi-Purpose camera & interior mirror | Book soon | R/2025/217 | |
| GLE, GLSBolting of 48V ground connection | Urgent | R/2024/173 | |
| GLEOn affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal for a deceleration intended by the driver might be increased | Urgent | R/2023/346 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/271 on 21 Aug 2019, for software in the engine control unit needs updating. The one launched after it was R/2019/203 on 6 Sep 2019, for small cracks may appear in the brake pipes. You can also see every Mercedes-Benz recall and all recalls launched in 2019.
Source: DVSA recall R/2019/268, launched 4 September 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.