Mercedes-Benz Vito Recall R/2019/321: Vehicles May Not Have Been Delivered With The Current Version Of The Operator's Manual, Who Is Affected And What To Do
- Low
- How serious
- 12 Dec 2019
- Launched
- 46
- vehicles in the UK
- SRX1904
- Manufacturer’s campaign code
Mercedes-Benz recalled Vito vehicles built between 24 April 2019 and 4 May 2019. Vehicles may not have been delivered with the current version of the printed operator's manual. The dealer will replace the operator's manual the service booklet and the fuse assignment supplement of the affected vehicles. You won't usually pay for it.1
What’s Wrong
Vehicles may not have been delivered with the current version of the printed operator's manual.
DVSA's Original Wording
Concern: VEHICLES MAY NOT HAVE BEEN DELIVERED WITH THE CURRENT VERSION OF THE OPERATOR'S MANUAL Defect: Vehicles may not have been delivered with the current version of the printed operator's manual. Remedy: Replace the operator's manual the service booklet and the fuse assignment supplement of the affected vehicles
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: vehicles may not have been delivered with the current version of the operator's manual.
The Fix
The dealer will replace the operator's manual the service booklet and the fuse assignment supplement of the affected vehicles.
Are You Affected?
Vito built between 24 April 2019 and 4 May 2019 may be included. Mercedes-Benz estimates 46 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX1904 or the DVSA reference R/2019/321. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/239 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/238 | |
| VitoConfigurations were written into one or more control units that might not meet specifications | Low | R/2022/244 | |
| VitoVehicles fitted with takata driver airbags equipped which may not function as intended when deployed | Urgent | R/2022/157 | |
| VitoVehicles fitted with takata driver airbags equipped which may not function as intended when deployed | Urgent | R/2022/156 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/362 on 28 Nov 2019, for rear suspension mounting may not meet specification. The one launched after it was R/2019/134 on 19 Dec 2019, for steering gear housing cover and power pack aluminium bolts may corrode. You can also see every Mercedes-Benz recall and all recalls launched in 2019.
Source: DVSA recall R/2019/321, launched 12 December 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.