Mercedes-Benz CLA Recall R/2019/347: The Refrigerant Used In The Air Condition System Does Not Meet Legal Requirements, Who Is Affected And What To Do
- Low
- How serious
- 1 Nov 2019
- Launched
- 432
- vehicles in the UK
- SRPC1948
- Manufacturer’s campaign code
Mercedes-Benz recalled CLA vehicles built between 1 November 2012 and 31 October 2013. The refrigerant used in the air conditioning system does not meet legal requirements. The recall notice describes the fix as: the air conditioning system will be adapted for the usage of the new refrigerant. You won't usually pay for it.1
What’s Wrong
The refrigerant used in the air conditioning system does not meet legal requirements.
DVSA's Original Wording
Concern: THE REFRIGERANT USED IN THE AIR CONDITION SYSTEM DOES NOT MEET LEGAL REQUIREMENTS Defect: The refrigerant used in the air conditioning system does not meet legal requirements. Remedy: The air conditioning system will be adapted for the usage of the new refrigerant.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the refrigerant used in the air condition system does not meet legal requirements.
The Fix
The recall notice describes the fix as: the air conditioning system will be adapted for the usage of the new refrigerant.
Are You Affected?
CLA built between 1 November 2012 and 31 October 2013 may be included. Mercedes-Benz estimates 432 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1948 or the DVSA reference R/2019/347. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLA, GLBElectric drive unit power electronics | Low | R/2026/315 | |
| CLA, GLBSoftware version of communication module | Low | R/2026/203 | |
| CLABolting of front seats and belt buckles | Urgent | R/2025/533 | |
| CLAVariant of 48V wiring harness | Urgent | R/2025/556 | |
| CLAComposition of window-airbag fabric | Urgent | R/2025/462 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/346 on 1 Nov 2019, for possible error in the control unit software of the electrical drivetrain. The one launched after it was R/2019/337 on 5 Nov 2019, for the four locknuts securing the air bag might be missing. You can also see every Mercedes-Benz recall and all recalls launched in 2019.
Source: DVSA recall R/2019/347, launched 1 November 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.