Mercedes-Benz A Class (177) Recall R/2019/408: The Glass Panel Of The Sliding Roof May Not Have Been Bonded Correctly, Who Is Affected And What To Do

DVSA reference R/2019/408, campaign code SRPC1959. Data updated daily from DVSA.

Low
How serious
24 Jan 2020
Launched
1
vehicles in the UK
SRPC1959
Manufacturer’s campaign code

Mercedes-Benz recalled A Class (177) vehicles built between 13 October 2018 and 13 October 2018. The glass panel of the sliding roof might not have been bonded properly. The dealer will replace the glass panel of the panoramic roof on the affected vehicles. You won't usually pay for it.1

What’s Wrong

The glass panel of the sliding roof might not have been bonded properly.

DVSA's Original Wording

Concern: THE GLASS PANEL OF THE SLIDING ROOF MAY NOT HAVE BEEN BONDED CORRECTLY Defect: The glass panel of the sliding roof might not have been bonded properly. Remedy: Replace the glass panel of the panoramic roof on the affected vehicles

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the glass panel of the sliding roof may not have been bonded correctly.

The Fix

The dealer will replace the glass panel of the panoramic roof on the affected vehicles.

Are You Affected?

A Class (177) built between 13 October 2018 and 13 October 2018 may be included. Mercedes-Benz estimates 1 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1959 or the DVSA reference R/2019/408. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
A Class (177)The corrosion protection of the high voltage battery housing might not be ensured over the lifetime of the vehicleUrgentR/2021/401
A Class (177), A CLASS(176), AMG GT, B Class (246) and 20 moreThe behaviour of the emergency call system might not meet specificationsBook soonR/2021/376
A Class (177), CLA(118)The bolting of a side crash sensor might not meet specificationsLowR/2021/246
A Class, A Class (177), AMG GT, B Class (246) and 16 moreThe behaviour of the emergency call system might not meet specificationsBook soonR/2021/110
A Class (177)The behaviour of the emergency call system might not meet specificationsBook soonR/2021/119

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2019/447 on 14 Jan 2020, for in case of passenger side airbag ignition the airbag flap in the dashboard may come loose. The one launched after it was R/2019/389 on 3 Feb 2020, for the threaded connection of a chain wheel to the crankcase might not meet specifications. You can also see every Mercedes-Benz recall and all recalls launched in 2020.


Source: DVSA recall R/2019/408, launched 24 January 2020. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.