Mercedes-Benz Gle/gls Recall R/2021/075: The Dashboard Might Not Meet The Specifications, Who Is Affected And What To Do

DVSA reference R/2021/075, campaign code SRPC2101. Data updated daily from DVSA.

Low
How serious
24 Mar 2021
Launched
7
vehicles in the UK
SRPC2101
Manufacturer’s campaign code

Mercedes-Benz recalled Gle/gls vehicles built between 24 January 2019 and 12 November 2019. The dashboard might not meet specifications. The dealer will replace the dashboard on the affected vehicles. You won't usually pay for it.1

What’s Wrong

The dashboard might not meet specifications.

DVSA's Original Wording

Concern: THE DASHBOARD MIGHT NOT MEET THE SPECIFICATIONS Defect: The dashboard might not meet specifications Remedy: Replace the dashboard on the affected vehicles.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the dashboard might not meet the specifications.

The Fix

The dealer will replace the dashboard on the affected vehicles.

Are You Affected?

Gle/gls built between 24 January 2019 and 12 November 2019 may be included. Mercedes-Benz estimates 7 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2101 or the DVSA reference R/2021/075. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Gle/glsDownshift operation transmission softwareLowR/2024/131
A Class, E Class, Gle/glsThe behaviour of the emergency call system might not meet specificationsBook soonR/2021/108
A Class, A Class (177), AMG GT, B Class (246) and 16 moreThe behaviour of the emergency call system might not meet specificationsBook soonR/2021/110
A Class, B Class, B Class/gla/glb, C Class and 7 moreThe communication module may be deactivatedLowR/2021/082
C Class, E Class, GLC, Gle/glsThe high voltage wiring harness shield may not permanently withstand the electrical loads that are induced under certain driving profilesUrgentR/2020/334

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/066 on 23 Mar 2021, for the ground connection of the passenger air bag might not meet specifications. The one launched after it was R/2021/082 on 30 Mar 2021, for the communication module may be deactivated. You can also see every Mercedes-Benz recall and all recalls launched in 2021.


Source: DVSA recall R/2021/075, launched 24 March 2021. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.