Mercedes-Benz GLE/GLS(167) Recall R/2021/165: The Air Conditioning Drain Hoses Might Be Incorrectly Fitted In The Vehicle, Who Is Affected And What To Do
- Low
- How serious
- 21 Jun 2021
- Launched
- 1,258
- vehicles in the UK
- SRPC2129
- Manufacturer’s campaign code
Mercedes-Benz recalled GLE/GLS(167) vehicles built between 23 November 2018 and 3 June 2020. The air conditioning drain hoses might be incorrectly fitted in the vehicle. The recall notice describes the fix as: conduct a check of the air conditioning drain hoses and correct their installation if necessary. You won't usually pay for it.1
What’s Wrong
The air conditioning drain hoses might be incorrectly fitted in the vehicle.
DVSA's Original Wording
Concern: THE AIR CONDITIONING DRAIN HOSES MIGHT BE INCORRECTLY FITTED IN THE VEHICLE Defect: The air conditioning drain hoses might be incorrectly fitted in the vehicle. Remedy: Conduct a check of the air conditioning drain hoses and correct their installation if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the air conditioning drain hoses might be incorrectly fitted in the vehicle.
The Fix
The recall notice describes the fix as: conduct a check of the air conditioning drain hoses and correct their installation if necessary.
Are You Affected?
GLE/GLS(167) built between 23 November 2018 and 3 June 2020 may be included. Mercedes-Benz estimates 1,258 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2129 or the DVSA reference R/2021/165. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| AMG GT, C Class, CLS, E Class and 5 moreOn affected vehicles the fuel pump impeller might not meet specifications and may deform | Urgent | R/2023/223 | |
| GLE/GLS(167)Installation of A/C drain hoses | Low | R/2023/092 | |
| GLE/GLS(167)Mercedes-Benz AG has determined that on certain GLE and GLS vehicles (167 platform) the air conditioning drain hoses might be incorrectly fitted in the vehicle. In this case condensation water from the air conditioning might enter the passenger compartment | Low | R/2023/091 | |
| GLE/GLS(167)The bolting of a 12V power supply line might be fastened with an insufficient torque | Low | R/2022/179 | |
| GLE/GLS(167)The bolting of the 48V ground connection under the passenger seat might be fastened with an insufficient torque | Urgent | R/2022/133 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/191 on 8 Jun 2021, for the behaviour of the emergency call system might not meet specifications. The one launched after it was R/2021/187 on 25 Jun 2021, for on certain front wheel drive vehicles equipped with an additional traction battery the…. You can also see every Mercedes-Benz recall and all recalls launched in 2021.
Source: DVSA recall R/2021/165, launched 21 June 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.