Mercedes-Benz E Class, EQC, GLC Recall R/2021/286: The Locking Mechanism For The Electrical Connector Of The Side Crash Sensors Might Not…, Who Is Affected And What To Do

DVSA reference R/2021/286, campaign code SRPC2138. Data updated daily from DVSA.

Low
How serious
9 Sep 2021
Launched
129
vehicles in the UK
SRPC2138
Manufacturer’s campaign code

Mercedes-Benz recalled E Class, EQC, GLC vehicles built between 4 August 2020 and 3 September 2020. The locking mechanism for the electrical connector of the side crash sensors might not meet specifications. The dealer will check the side crash sensors in the doors on the affected vehicles and replace them if necessary. You won't usually pay for it.1

What’s Wrong

The locking mechanism for the electrical connector of the side crash sensors might not meet specifications.

DVSA's Original Wording

Concern: THE LOCKING MECHANISM FOR THE ELECTRICAL CONNECTOR OF THE SIDE CRASH SENSORS MIGHT NOT MEET SPECIFICATIONS Defect: The locking mechanism for the electrical connector of the side crash sensors might not meet specifications. Remedy: Check the side crash sensors in the doors on the affected vehicles and replace them if necessary.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the locking mechanism for the electrical connector of the side crash sensors might not meet specifications.

The Fix

The dealer will check the side crash sensors in the doors on the affected vehicles and replace them if necessary.

Are You Affected?

E Class, EQC, GLC built between 4 August 2020 and 3 September 2020 may be included. Mercedes-Benz estimates 129 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2138 or the DVSA reference R/2021/286. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
CLS, E Class, GLCDrive shaft jointLowR/2026/148
E ClassCoolant pump control softwareLowR/2026/201
E ClassRouting of transmission wiring harnessBook soonR/2025/534
C Class, EQE, GLCBolting of steering couplingUrgentR/2025/333
GLCMounting of Multi-Purpose camera & interior mirrorBook soonR/2025/216

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/243 on 7 Sep 2021, for the ESP software has not been customised for upfitted vehicles with a higher centre of…. The one launched after it was R/2021/198 on 13 Sep 2021, for the behaviour of the emergency call system might not meet specifications. You can also see every Mercedes-Benz recall and all recalls launched in 2021.


Source: DVSA recall R/2021/286, launched 9 September 2021. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.