Mercedes-Benz EQA Recall R/2021/390: Certain Vehicles Might Not Have Been Equipped With The Printed Owner's Manual, Who Is Affected And What To Do
- Low
- How serious
- 26 Nov 2021
- Launched
- 2
- vehicles in the UK
- SRPC2153
- Manufacturer’s campaign code
Mercedes-Benz recalled EQA vehicles built between 21 June 2021 and 22 June 2021. Certain vehicles might not have been equipped with the printed owner's manual. The recall notice describes the fix as: equip the affected vehicles with the owner's manual. You won't usually pay for it.1
What’s Wrong
Certain vehicles might not have been equipped with the printed owner's manual.
DVSA's Original Wording
Concern: CERTAIN VEHICLES MIGHT NOT HAVE BEEN EQUIPPED WITH THE PRINTED OWNER'S MANUAL Defect: Certain vehicles might not have been equipped with the printed owner's manual. Remedy: Equip the affected vehicles with the owner's manual.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: certain vehicles might not have been equipped with the printed owner's manual.
The Fix
The recall notice describes the fix as: equip the affected vehicles with the owner's manual.
Are You Affected?
EQA built between 21 June 2021 and 22 June 2021 may be included. Mercedes-Benz estimates 2 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2153 or the DVSA reference R/2021/390. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| EQA, GLAShort-range sensor front | Low | R/2025/439 | |
| EQA, EQBUpdate battery management system control unit software | Urgent | R/2025/106 | |
| A Class, B Class, CLA, EQA and 3 moreBackup function of steering software | Urgent | R/2024/166 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/382 on 26 Nov 2021, for the fuel level might not be displayed correctly. The one launched after it was R/2021/394 on 26 Nov 2021, for the seat assembly condition might not meet specifications. You can also see every Mercedes-Benz recall and all recalls launched in 2021.
Source: DVSA recall R/2021/390, launched 26 November 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.