Mercedes-Benz EQA, EQB Recall R/2025/106: Update Battery Management System Control Unit Software, Who Is Affected And What To Do
- Urgent
- How serious
- 17 Apr 2025
- Launched
- 5,806
- vehicles in the UK
- SRPC2500 / 5496507 SRPC2522 / 5496605
- Manufacturer’s campaign code
Mercedes-Benz recalled EQA, EQB vehicles built between 22 September 2021 and 30 July 2024. Mercedes-Benz AG has determined that on certain EQA (243 platform) vehicles a risk of fire of the high-voltage battery (EB330) cannot be ruled out. The recall notice describes the fix as: as a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the battery management system on the affected vehicles. Until this remedy becomes available customers are instructed to charge their vehicle's battery only to a maximum of 80%. You won't usually pay for it.1
What’s Wrong
Mercedes-Benz AG has determined that on certain EQA (243 platform) vehicles a risk of fire of the high-voltage battery (EB330) cannot be ruled out.
DVSA's Original Wording
Concern: SRPC2500 - Update battery management system control unit software Defect: Mercedes-Benz AG has determined that on certain EQA (243 platform) vehicles a risk of fire of the high-voltage battery (EB330) cannot be ruled out. Remedy: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the battery management system on the affected vehicles. Until this remedy becomes available customers are instructed to charge their vehicle's battery only to a maximum of 80%.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The notice doesn’t describe a separate risk beyond the defect above. Book the repair even if the car seems fine.
The Fix
The recall notice describes the fix as: as a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the battery management system on the affected vehicles. Until this remedy becomes available customers are instructed to charge their vehicle's battery only to a maximum of 80%. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
EQA, EQB built between 22 September 2021 and 30 July 2024 may be included. Mercedes-Benz estimates 5,806 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2500 / 5496507 SRPC2522 / 5496605 or the DVSA reference R/2025/106. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| EQA, GLAShort-range sensor front | Low | R/2025/439 | |
| A Class, B Class, CLA, EQA and 3 moreBackup function of steering software | Urgent | R/2024/166 | |
| EQBOn affected vehicles the material properties of the upper B-Pillar and the Beltline trim may not meet the specifications | Low | R/2023/117 | |
| EQACertain vehicles might not have been equipped with the printed owner's manual | Low | R/2021/390 | |
| E ClassCoolant pump control software | Low | R/2026/201 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2025/131 on 16 Apr 2025, for variant of rear axle brake hose. The one launched after it was R/2025/158 on 7 May 2025, for driver seat belt fitting. You can also see every Mercedes-Benz recall, all recalls launched in 2025 and high-voltage battery recalls across every make.
Source: DVSA recall R/2025/106, launched 17 April 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.