Mercedes-Benz Sprinter 907 Recall R/2021/395: None Or Not Approved Cable Ties Have Been Used For Additional Fastening Of The Main Wiring…, Who Is Affected And What To Do
- Low
- How serious
- 1 Dec 2021
- Launched
- 6
- vehicles in the UK
- SRV2122
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter 907 vehicles built between 31 May 2021 and 1 June 2021. No or not approved cable ties have been used for additional fastening of the main wiring harness on the cable duct of the starter-generator wiring harness. The dealer will replace the existing cable tie and plug holder with the approved fastening elements or use the approved fastening elements in cases where cable ties have not been used yet. You won't usually pay for it.1
What’s Wrong
No or not approved cable ties have been used for additional fastening of the main wiring harness on the cable duct of the starter-generator wiring harness.
DVSA's Original Wording
Concern: NONE OR NOT APPROVED CABLE TIES HAVE BEEN USED FOR ADDITIONAL FASTENING OF THE MAIN WIRING HARNESS Defect: On certain vehicles no or not approved cable ties have been used for additional fastening of the main wiring harness on the cable duct of the starter-generator wiring harness. Remedy: Replace the existing cable tie and plug holder with the approved fastening elements or use the approved fastening elements in cases where cable ties have not been used yet.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: none or not approved cable ties have been used for additional fastening of the main wiring harness.
The Fix
The dealer will replace the existing cable tie and plug holder with the approved fastening elements or use the approved fastening elements in cases where cable ties have not been used yet.
Are You Affected?
Sprinter 907 built between 31 May 2021 and 1 June 2021 may be included. Mercedes-Benz estimates 6 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2122 or the DVSA reference R/2021/395. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Sprinter 907Propeller shaft weld seam | Low | R/2025/009 | |
| Sprinter 907Replace spring U-bolts of rear axle springs | Book soon | R/2024/301 | |
| Sprinter 907, Sprinter 910B-Pillar Reinforcement | Low | R/2024/222 | |
| Sprinter 907On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure | Book soon | R/2023/284 | |
| Sprinter 907On affected vehicles the screw connection of the partition wall might not meet specifications | Low | R/2023/265 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/130 on 1 Dec 2021, for the behaviour of the emergency call system might not meet specifications. The one launched after it was R/2021/417 on 1 Dec 2021, for the behaviour of the emergency call system might not meet specifications. You can also see every Mercedes-Benz recall and all recalls launched in 2021.
Source: DVSA recall R/2021/395, launched 1 December 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.