Mercedes-Benz Vito 447 Recall R/2022/271: The Rear View Camera Could Display Frozen Images Due To A Defect In A Memory Chip, Who Is Affected And What To Do
- Book soon
- How serious
- 28 Sep 2022
- Launched
- 13,217
- vehicles in the UK
- SRV2216
- Manufacturer’s campaign code
Mercedes-Benz recalled Vito 447 vehicles built between 5 December 2014 and 22 June 2020. The rear-view camera could display frozen images due to a defect in a memory chip. The recall notice describes the fix as: conduct a software update on the potentially affected vehicles. You won't usually pay for it.1
What’s Wrong
The rear-view camera could display frozen images due to a defect in a memory chip.
DVSA's Original Wording
Concern: The rear view camera could display frozen images due to a defect in a memory chip Defect: The rear-view camera could display frozen images due to a defect in a memory chip.� Remedy: Conduct a software update on the potentially affected vehicles
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the rear view camera could display frozen images due to a defect in a memory chip.
The Fix
The recall notice describes the fix as: conduct a software update on the potentially affected vehicles. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Vito 447 built between 5 December 2014 and 22 June 2020 may be included. Mercedes-Benz estimates 13,217 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2216 or the DVSA reference R/2022/271. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Vito 447On affected vehicles the routing of the fuel filter drainpipe might not meet specifications. The drainpipe could come into contact with the underbody and become damaged leading to a diesel leak | Urgent | R/2023/012 | |
| Vito 447On certain vehicles the gear recognition sensor could under certain circumstances while shifting to the reverse gear underrun a certain limit parameter and therefore transmit incorrect particular sensor signals | Low | R/2022/233 | |
| Sprinter 907, Sprinter 910, Vito 447The behaviour of the emergency call system might not meet specifications | Book soon | R/2021/417 | |
| Vito 447An incorrect brake line variant may have been installed | Urgent | R/2019/223 | |
| Vito 447Incorrect door lock operating lever on right side of vehicle may have been installed | Book soon | R/2018/381 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2022/264 on 26 Sep 2022, for the driver airbag may not deploy correctly if activated. The one launched after it was R/2022/278 on 30 Sep 2022, for the function of the brake booster might be affected due to advanced corrosion in the joint…. You can also see every Mercedes-Benz recall and all recalls launched in 2022.
Source: DVSA recall R/2022/271, launched 28 September 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.