Mercedes-Benz EQE, GLC Recall R/2023/328: On Affected Vehicles The Bonding Of The Front Rear And Fixed Side Windows Might Not Meet…, Who Is Affected And What To Do
- Low
- How serious
- 15 Dec 2023
- Launched
- 14
- vehicles in the UK
- SRPC2337 / 6790007
- Manufacturer’s campaign code
Mercedes-Benz recalled EQE, GLC vehicles built between 12 September 2023 and 21 September 2023. The bonding of the front rear and fixed side windows might not meet specifications. The dealer will replace the windows. You won't usually pay for it.1
What’s Wrong
The bonding of the front rear and fixed side windows might not meet specifications.
DVSA's Original Wording
Concern: On affected vehicles the bonding of the front rear and fixed side windows might not meet specifications. Defect: On affected vehicles the bonding of the front rear and fixed side windows might not meet specifications. Remedy: Replace the windows.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on affected vehicles the bonding of the front rear and fixed side windows might not meet specifications.
The Fix
The dealer will replace the windows.
Are You Affected?
EQE, GLC built between 12 September 2023 and 21 September 2023 may be included. Mercedes-Benz estimates 14 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2337 / 6790007 or the DVSA reference R/2023/328. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| GLCMounting of Multi-Purpose camera & interior mirror | Book soon | R/2025/216 | |
| AMG GT, GLC, S Class, SLProcessor Starter/Generator | Urgent | R/2025/124 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2023/307 on 4 Dec 2023, for on affected vehicles the 12V-starter / generator wiring harness might not meet…. The one launched after it was R/2023/348 on 15 Dec 2023, for on affected vehicles the fuel filter heater may be deactivated. If this happens a fuel…. You can also see every Mercedes-Benz recall and all recalls launched in 2023.
Source: DVSA recall R/2023/328, launched 15 December 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.