Mercedes-Benz C Class, CLS, E Class And 1 More Recall R/2024/474: Misfire Detection M264, Who Is Affected And What To Do
- Low
- How serious
- 4 Dec 2024
- Launched
- 4,619
- vehicles in the UK
- SRPC2419 / 5496438
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class, CLS, E Class and 1 more vehicles built between 12 January 2021 and 8 September 2023. The software of the engine control unit might not meet specifications regarding misfire detection. The recall notice describes the fix as: mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the engine control unit on the affected vehicles. You won't usually pay for it.1
What’s Wrong
The software of the engine control unit might not meet specifications regarding misfire detection.
DVSA's Original Wording
Concern: SRPC2419 Misfire Detection M264 Defect: The software of the engine control unit might not meet specifications regarding misfire detection. Remedy: Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the engine control unit on the affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: misfire detection M264.
The Fix
The recall notice describes the fix as: mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the engine control unit on the affected vehicles. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C Class, CLS, E Class and 1 more built between 12 January 2021 and 8 September 2023 may be included. Mercedes-Benz estimates 4,619 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2419 / 5496438 or the DVSA reference R/2024/474. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| GLCMounting of Multi-Purpose camera & interior mirror | Book soon | R/2025/216 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2024/475 on 29 Nov 2024, for fastening of steering wheel height adjustment. The one launched after it was R/2024/502 on 23 Dec 2024, for welding of rear axle carrier. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2024 and software recalls across every make.
Source: DVSA recall R/2024/474, launched 4 December 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.