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RAM Promaster Recall R/2020/148: The Transmission Shifter Cable Could Separate, Who Is Affected And What To Do

DVSA reference R/2020/148, campaign code W00. Data updated daily from DVSA.

Low
How serious
25 Sep 2020
Launched
Not stated
vehicles in the UK
W00
Manufacturer’s campaign code

RAM recalled Promaster vehicles built between 23 April 2013 and 14 September 2019. The transmission shifter cable could separate. The dealer will replace the automatic transmission shifter cable. You won't usually pay for it.1

What’s Wrong

The transmission shifter cable could separate.

DVSA's Original Wording

Concern: THE TRANSMISSION SHIFTER CABLE COULD SEPARATE Defect: The transmission shifter cable could separate. Remedy: Replace the automatic transmission shifter cable

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the transmission shifter cable could separate.

The Fix

The dealer will replace the automatic transmission shifter cable.

Are You Affected?

Promaster built between 23 April 2013 and 14 September 2019 may be included. DVSA’s data does not give the number of UK vehicles affected. Enter your registration to check, then confirm by VIN with RAM, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with RAM.
  2. Book with any franchised RAM dealer, quoting the campaign code W00 or the DVSA reference R/2020/148. See how to get a RAM recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.

No other recalls for this model in DVSA’s data.

This is one of 28 RAM recalls in DVSA’s data. The RAM recall launched before it was R/2020/118 on 23 Sep 2020, for erg cooler susceptible to thermal fatigue. The one launched after it was R/2020/263 on 15 Jan 2021, for the driver side floor mat may interfere with the accelerator pedal. You can also see every RAM recall and all recalls launched in 2020.

Source: DVSA recall R/2020/148, launched 25 September 2020. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.