RAM 1500, 2500, 3500 Recall R/2022/218: Incompatable Rear-view Camera And Radio Systems Might Prevent Image Displaying, Who Is Affected And What To Do
- Low
- How serious
- 9 Sep 2022
- Launched
- 2
- vehicles in the UK
- Z47
- Manufacturer’s campaign code
RAM recalled 1500, 2500, 3500 vehicles built between 18 June 2021 and 3 June 2022. Vehicles may have been built with an incompatible rear-view camera system and radio combination that may prevent the rear-view image from displaying under certain conditions. The dealer will update the radio software. You won't usually pay for it.1
What’s Wrong
Vehicles may have been built with an incompatible rear-view camera system and radio combination that may prevent the rear-view image from displaying under certain conditions.
DVSA's Original Wording
Concern: INCOMPATABLE REAR-VIEW CAMERA AND RADIO SYSTEMS MIGHT PREVENT IMAGE DISPLAYING Defect: Vehicles may have been built with an incompatible rear-view camera system and radio combination that may prevent the rear-view image from displaying under certain conditions. Remedy: Update the radio software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: incompatable rear-view camera and radio systems might prevent image displaying.
The Fix
The dealer will update the radio software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
1500, 2500, 3500 built between 18 June 2021 and 3 June 2022 may be included. RAM estimates 2 vehicles in the UK. Enter your registration to check, then confirm by VIN with RAM, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with RAM.
- Book with any franchised RAM dealer, quoting the campaign code Z47 or the DVSA reference R/2022/218. See how to get a RAM recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| 2500, 3500, 3500 CAB Chassis, 4500 CAB Chassis and 1 morePassenger airbag inflator | Urgent | R/2026/133 | |
| 1500, 2500, 3500, 3500 CAB Chassis and 2 morePassenger airbag inflator | Urgent | R/2026/126 | |
| 1500, 2500, 3500, 3500 CAB Chassis and 3 moreDriver airbag inflator | Urgent | R/2026/124 | |
| 1500, 2500, 3500The tailgate may have been built with one or both tailgate strikers misaligned | Book soon | R/2023/013 | |
| 1500, 2500, 3500, RAM Truck DXSide air bag inflatable curtain inflator might rupture | Urgent | R/2022/217 |
This is one of 28 RAM recalls in DVSA’s data. The RAM recall launched before it was R/2022/217 on 9 Sep 2022, for side air bag inflatable curtain inflator might rupture. The one launched after it was R/2023/013 on 17 Feb 2023, for the tailgate may have been built with one or both tailgate strikers misaligned. You can also see every RAM recall and all recalls launched in 2022.
Source: DVSA recall R/2022/218, launched 9 September 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.