RAM 1500, 2500, 3500 Recall R/2023/013: The Tailgate May Have Been Built With One Or Both Tailgate Strikers Misaligned, Who Is Affected And What To Do
- Book soon
- How serious
- 17 Feb 2023
- Launched
- 135
- vehicles in the UK
- ZB8
- Manufacturer’s campaign code
RAM recalled 1500, 2500, 3500 vehicles built between 19 November 2017 and 9 July 2022. The tailgate may have been built with one or both tailgate strikers misaligned. The dealer will check tailgate function and adjust the tailgate strikers as needed. You won't usually pay for it.1
What’s Wrong
The tailgate may have been built with one or both tailgate strikers misaligned. Misaligned tailgate strikers may cause a failure to properly latch the tailgate. An improperly latched tailgate may result in an unintended tailgate opening while driving or stationary.
DVSA's Original Wording
Concern: The tailgate may have been built with one or both tailgate strikers misaligned. Defect: The tailgate may have been built with one or both tailgate strikers misaligned. Misaligned tailgate strikers may cause a failure to properly latch the tailgate. An improperly latched tailgate may result in an unintended tailgate opening while driving or stationary. Remedy: Check tailgate function and adjust the tailgate strikers as needed.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause a failure to properly latch the tailgate.
The Fix
The dealer will check tailgate function and adjust the tailgate strikers as needed.
Are You Affected?
1500, 2500, 3500 built between 19 November 2017 and 9 July 2022 may be included. RAM estimates 135 vehicles in the UK. Enter your registration to check, then confirm by VIN with RAM, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with RAM.
- Book with any franchised RAM dealer, quoting the campaign code ZB8 or the DVSA reference R/2023/013. See how to get a RAM recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| 2500, 3500, 3500 CAB Chassis, 4500 CAB Chassis and 1 morePassenger airbag inflator | Urgent | R/2026/133 | |
| 1500, 2500, 3500, 3500 CAB Chassis and 2 morePassenger airbag inflator | Urgent | R/2026/126 | |
| 1500, 2500, 3500, 3500 CAB Chassis and 3 moreDriver airbag inflator | Urgent | R/2026/124 | |
| 1500, 2500, 3500Incompatable rear-view camera and radio systems might prevent image displaying | Low | R/2022/218 | |
| 1500, 2500, 3500, RAM Truck DXSide air bag inflatable curtain inflator might rupture | Urgent | R/2022/217 |
This is one of 28 RAM recalls in DVSA’s data. The RAM recall launched before it was R/2022/218 on 9 Sep 2022, for incompatable rear-view camera and radio systems might prevent image displaying. The one launched after it was R/2023/090 on 15 Aug 2023, for on certain vehicles equipped with a Trailer Reverse Steering Control Module (TRSCM) the…. You can also see every RAM recall, all recalls launched in 2023 and door and latch recalls across every make.
Source: DVSA recall R/2023/013, launched 17 February 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.