Renault Austral Recall R/2024/038: Automatic Front Seat “Easy Access” Function, Who Is Affected And What To Do
- Low
- How serious
- 14 Feb 2024
- Launched
- 3,620
- vehicles in the UK
- 0E9W
- Manufacturer’s campaign code
Renault recalled Austral vehicles built between 12 April 2022 and 28 November 2023. When the easy access function is used on the front seats they may move and come in to contact with someone in the rear passenger seat possibility causing injury. The recall notice describes the fix as: as a preventive measure the remedy consists of updating the configuration files of the front seats' computers. You won't usually pay for it.1
What’s Wrong
When the easy access function is used on the front seats they may move and come in to contact with someone in the rear passenger seat possibility causing injury.
DVSA's Original Wording
Concern: Automatic Front Seat “Easy Access” Function Defect: When the easy access function is used on the front seats they may move and come in to contact with someone in the rear passenger seat possibility causing injury. Remedy: As a preventive measure the remedy consists of updating the configuration files of the front seats' computers.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: automatic front seat “Easy access” function.
The Fix
The recall notice describes the fix as: as a preventive measure the remedy consists of updating the configuration files of the front seats' computers.
Are You Affected?
Austral built between 12 April 2022 and 28 November 2023 may be included. Renault estimates 3,620 vehicles in the UK. Enter your registration to check, then confirm by VIN with Renault, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Renault.
- Book with any franchised Renault dealer, quoting the campaign code 0E9W or the DVSA reference R/2024/038. See how to get a Renault recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Austral, Captur, Megane, Rafale and 2 moreRisk of parking brake actuator failing | Urgent | R/2025/377 |
This is one of 196 Renault recalls in DVSA’s data. The Renault recall launched before it was R/2024/007 on 22 Jan 2024, for on affected vehicles there is a possible short circuit in the traction battery which may…. The one launched after it was R/2024/148 on 5 Apr 2024, for checking the secure mounting of the reducer gearbox. You can also see every Renault recall and all recalls launched in 2024.
Source: DVSA recall R/2024/038, launched 14 February 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.