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Subaru Crosstrek Recall R/2026/171: Incorrect Vertical Load Value On Trailer Hitch Label For 2024-2025MY Crosstrek Vehicles, Who Is Affected And What To Do

DVSA reference R/2026/171, campaign code SRT382. Data updated daily from DVSA.

Low
How serious
1 Jun 2026
Launched
70
vehicles in the UK
SRT382
Manufacturer’s campaign code

Subaru recalled Crosstrek vehicles built between 1 January 2024 and 31 December 2025. For 2024-2025MY Crosstrek vehicles equipped with the genuine accessory trailer hitch for the European market the trailer hitch carries a vertical load value on its label that is lower than the vehicle’s vertical load value indicated in the Certificate of Conformity (CoC). The recall notice describes the fix as: for all the vehicles with the affected parts Subaru dealers will replace the trailer hitch assembly with the countermeasure part. You won't usually pay for it.1

What’s Wrong

For 2024-2025MY Crosstrek vehicles equipped with the genuine accessory trailer hitch for the European market the trailer hitch carries a vertical load value on its label that is lower than the vehicle’s vertical load value indicated in the Certificate of Conformity (CoC).

DVSA's Original Wording

Concern: SRT 382 - Incorrect Vertical Load Value on Trailer Hitch Label for 2024-2025MY Crosstrek Vehicles Defect: For 2024-2025MY Crosstrek vehicles equipped with the genuine accessory trailer hitch for the European market the trailer hitch carries a vertical load value on its label that is lower than the vehicle’s vertical load value indicated in the Certificate of Conformity (CoC). Remedy: For all the vehicles with the affected parts Subaru dealers will replace the trailer hitch assembly with the countermeasure part.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: incorrect vertical load value on trailer hitch label for 2024-2025MY Crosstrek vehicles.

The Fix

The recall notice describes the fix as: for all the vehicles with the affected parts Subaru dealers will replace the trailer hitch assembly with the countermeasure part.

Are You Affected?

Crosstrek built between 1 January 2024 and 31 December 2025 may be included. Subaru estimates 70 vehicles in the UK. Enter your registration to check, then confirm by VIN with Subaru, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Subaru.
  2. Book with any franchised Subaru dealer, quoting the campaign code SRT382 or the DVSA reference R/2026/171. See how to get a Subaru recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.

No other recalls for this model in DVSA’s data.

This is one of 37 Subaru recalls in DVSA’s data. The Subaru recall launched before it was R/2025/484 on 1 Dec 2025, for software update for Parking Assist ECU on certain 2023MY-2025MY Solterra. You can also see every Subaru recall and all recalls launched in 2026.

Source: DVSA recall R/2026/171, launched 1 June 2026. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.