Toyota Corolla, RAV4 Recall R/2019/122: The Emergency Calling System May Not Be Enabled, Who Is Affected And What To Do
- Book soon
- How serious
- 11 May 2019
- Launched
- 3,484
- vehicles in the UK
- UGG14
- Manufacturer’s campaign code
Toyota recalled Corolla, RAV4 vehicles built between 31 October 2018 and 6 April 2019. The emergency calling system has not been activated. The dealer will inspect and activate the emergency call system if necessary. You won't usually pay for it.1
What’s Wrong
The emergency calling system has not been activated.
DVSA's Original Wording
Concern: THE EMERGENCY CALLING SYSTEM MAY NOT BE ENABLED Defect: There is a possibility that the emergency calling system has not been activated. Remedy: Inspect and activate the emergency call system if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the emergency calling system may not be enabled.
The Fix
The dealer will inspect and activate the emergency call system if necessary.
Are You Affected?
Corolla, RAV4 built between 31 October 2018 and 6 April 2019 may be included. Toyota estimates 3,484 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Toyota.
- Book with any franchised Toyota dealer, quoting the campaign code UGG14 or the DVSA reference R/2019/122. See how to get a Toyota recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| BZ4X, C-HR, Highlander, Landcruiser and 3 moreParking Assist ECU reprogram on multiple models | Low | R/2025/466 | |
| C-HR, C-HR Plug IN, Corolla, Corolla Cross and 6 moreCombination meter reprogramming on multiple models | Low | R/2025/270 | |
| Auris, C-HR, CorollaHigh-Pressure Fuel Pump replacement on multiple models | Urgent | R/2024/514 | |
| CorollaBrake actuator Skid control ECU reprogram on Certain Toyota Corolla 24SD-146 | Urgent | R/2024/463 | |
| Auris, C-HR, CorollaAffected vehicles are fitted with a high-pressure fuel pump which over time could develop a crack which could lead to a fuel leak and a risk of a vehicle fire | Urgent | R/2023/298 |
This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2018/305 on 8 Apr 2019, for due to improper valve train design inside the engine excessive stress is generated…. The one launched after it was R/2019/130 on 10 Jun 2019, for a crack could develop on the insulation of the wire harnesses of the front seat side…. You can also see every Toyota recall, the Toyota RAV4 recall history and all recalls launched in 2019.
Source: DVSA recall R/2019/122, launched 11 May 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.