Vauxhall Corsa, Grandland, Mokka Recall R/2025/068: Vauxhall Automomous Telematics Box, Who Is Affected And What To Do
- Low
- How serious
- 14 Feb 2025
- Launched
- 215
- vehicles in the UK
- KQW -251001EE
- Manufacturer’s campaign code
Vauxhall recalled Corsa, Grandland, Mokka vehicles built between 19 February 2024 and 5 December 2024. Some vehicles may experience an autonomous telematic box that cannot connect to the remote server making it not possible to make calls or use other connected services. The recall notice describes the fix as: disconnect the 12V battery and reconnect it after 15 seconds then check for a trouble code. You won't usually pay for it.1
What’s Wrong
Some vehicles may experience an autonomous telematic box that cannot connect to the remote server making it not possible to make calls or use other connected services.
DVSA's Original Wording
Concern: Vauxhall Automomous Telematics Box. Defect: Affected vehicles may experience an autonomous telematic box that cannot connect to the remote server making it not possible to make calls or use other connected services. Remedy: Disconnect the 12V battery and reconnect it after 15 seconds then check for a trouble code.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: vauxhall automomous telematics box.
The Fix
The recall notice describes the fix as: disconnect the 12V battery and reconnect it after 15 seconds then check for a trouble code.
Are You Affected?
Corsa, Grandland, Mokka built between 19 February 2024 and 5 December 2024 may be included. Vauxhall estimates 215 vehicles in the UK. Enter your registration to check, then confirm by VIN with Vauxhall, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Vauxhall.
- Book with any franchised Vauxhall dealer, quoting the campaign code KQW -251001EE or the DVSA reference R/2025/068. See how to get a Vauxhall recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Astra L, GrandlandVSM software Interior door handles | Book soon | R/2026/227 | |
| GrandlandGrandland EPS software update | Urgent | R/2026/199 | |
| Corsa, Frontera, MokkaAlternator protection | Urgent | R/2026/072 | |
| Astra H, Astra J, Cascada, Meriva B and 4 moreVauxhall cross carline driver’s airbag: takata | Urgent | R/2025/511 | |
| GrandlandVauxhall Grandland Ball joint bracket fixation | Book soon | R/2025/521 |
This is one of 300 Vauxhall recalls in DVSA’s data. The Vauxhall recall launched before it was R/2025/055 on 13 Feb 2025, for vauxhall Astra Grandland fuel pipe leakage. The one launched after it was R/2025/072 on 19 Feb 2025, for vauxhall Corsa Jet cooling nozzle failure. You can also see every Vauxhall recall, the Vauxhall Mokka recall history and all recalls launched in 2025.
Source: DVSA recall R/2025/068, launched 14 February 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.