Vauxhall Combo, Vivaro Recall R/2026/007: Vauxhall Vivaro (K0) Combo (K9) IVI Software Via OTA Update, Who Is Affected And What To Do
- Low
- How serious
- 19 Dec 2025
- Launched
- 13,074
- vehicles in the UK
- KTW-251860EE
- Manufacturer’s campaign code
Vauxhall recalled Combo, Vivaro vehicles built between 11 October 2023 and 3 July 2025. Some vehicles may face a black screen on the Instrument Panel Cluster with several functions not available to view. The dealer will update the In-Vehicle-Infotainment software via Over-the-Air. You won't usually pay for it.1
What’s Wrong
Some vehicles may face a black screen on the Instrument Panel Cluster with several functions not available to view.
DVSA's Original Wording
Concern: Vauxhall Vivaro (K0) Combo (K9) IVI software via OTA update. Defect: Affected vehicle may face a black screen on the Instrument Panel Cluster with several functions not available to view. Remedy: Update the In-Vehicle-Infotainment software via Over-the-Air.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: vauxhall Vivaro (K0) Combo (K9) IVI software via OTA update.
The Fix
The dealer will update the In-Vehicle-Infotainment software via Over-the-Air. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Combo, Vivaro built between 11 October 2023 and 3 July 2025 may be included. Vauxhall estimates 13,074 vehicles in the UK. Enter your registration to check, then confirm by VIN with Vauxhall, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Vauxhall.
- Book with any franchised Vauxhall dealer, quoting the campaign code KTW-251860EE or the DVSA reference R/2026/007. See how to get a Vauxhall recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| ComboBCM software update: Black screen | Low | R/2026/335 | |
| Combo, Corsa FBCM software missing telltale if LKA unavailable | Low | R/2026/182 | |
| Combo, VivaroWater pump pulley | Low | R/2026/107 | |
| Combo, VivaroVauxhall Cross carline Fuel Injection common rail | Urgent | R/2026/019 | |
| ComboVauxhall Combo (K9) wrong wheel bolts | Book soon | R/2026/004 |
This is one of 300 Vauxhall recalls in DVSA’s data. The Vauxhall recall launched before it was R/2025/532 on 9 Dec 2025, for vauxhall Combo (K9) headlamp height level sensor. The one launched after it was R/2026/004 on 2 Jan 2026, for vauxhall Combo (K9) wrong wheel bolts. You can also see every Vauxhall recall, all recalls launched in 2025 and software recalls across every make.
Source: DVSA recall R/2026/007, launched 19 December 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.