Volkswagen Tiguan Recall R/2016/272: Front Seat Backrest May Collapse In A Collision, Who Is Affected And What To Do

DVSA reference R/2016/272, campaign code 72F9. Data updated daily from DVSA.

Low
How serious
27 Jan 2017
Launched
1,706
vehicles in the UK
72F9
Manufacturer’s campaign code

Volkswagen recalled Tiguan vehicles built between 1 August 2016 and 31 October 2016. The back-rests of the front seats may not have been assembled correctly. The recall notice describes the fix as: on affected vehicles check frames and if necessary replace affected components. You won't usually pay for it.1

What’s Wrong

The back-rests of the front seats may not have been assembled correctly. This may increase risk of injury to occupants during a collision.

DVSA's Original Wording

Concern: FRONT SEAT BACKREST MAY COLLAPSE IN A COLLISION Defect: The back-rests of the front seats may not have been assembled correctly. This may increase risk of injury to occupants during a collision. Remedy: On affected vehicles check frames and if necessary replace affected components.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: front seat backrest may collapse in a collision.

The Fix

The recall notice describes the fix as: on affected vehicles check frames and if necessary replace affected components.

Are You Affected?

Tiguan built between 1 August 2016 and 31 October 2016 may be included. Volkswagen estimates 1,706 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Volkswagen.
  2. Book with any franchised Volkswagen dealer, quoting the campaign code 72F9 or the DVSA reference R/2016/272. See how to get a Volkswagen recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
TiguanLever for seat height adjustmentStop drivingR/2025/004
TiguanSporadic malfunctions in a pressure casting system caused individual rear wheel bearing housings to be fitted with oxide inclusionsBook soonR/2022/166
Arteon, Golf 8, Passat, TiguanThe fuse in the high-voltage system of plug-in hybrid vehicles was in some cases produced with too little so-called fire sandUrgentR/2022/086
Arteon, Golf 8, T-Roc, TiguanEngine compartment covers could come loose from their attachmentLowR/2022/074
TiguanThe bolted connection of the brake line on the front right wheel housing may not have been correctly tightened during productionUrgentR/2021/405

This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2017/040 on 23 Jan 2017, for lights may fail without warning. The one launched after it was R/2017/079 on 22 Mar 2017, for airbag/belt tensioners may not trigger in event of an accident. You can also see every Volkswagen recall and all recalls launched in 2017.


Source: DVSA recall R/2016/272, launched 27 January 2017. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.