Volkswagen Tiguan Recall R/2025/004: Lever For Seat Height Adjustment, Who Is Affected And What To Do
- Stop driving
- How serious
- 19 Dec 2024
- Launched
- 337
- vehicles in the UK
- 72DV
- Manufacturer’s campaign code
Volkswagen recalled Tiguan vehicles built between 14 May 2024 and 21 May 2024. Volkswagen AG has established that on VW Tiguan vehicles of a limited production period there is the possibility that because of a faulty protective felt in the event of a front crash a tear in the seat belt on the front seats could occur. The recall notice describes the fix as: for safety reasons the replacement of the faulty protective felt on the lever to the seat height adjustment of your vehicle is necessary. Until the check do not use your vehicle with the front seats in a seat position that is far back and low down. Otherwise there is a risk that the seat belt could tear in the event of a front crash and the risk of severe or deadly injuries is increased. You won't usually pay for it.1
The manufacturer’s notice tells owners not to use it. Ask for collection or a home repair.
The manufacturer's notice tells owners not to drive until the repair is done. Ask Volkswagen to collect the car. See do not drive recalls.
What’s Wrong
Volkswagen AG has established that on VW Tiguan vehicles of a limited production period there is the possibility that because of a faulty protective felt in the event of a front crash a tear in the seat belt on the front seats could occur. In the event of an accident the seat belt could get caught in the side lever for seat height adjustment. The faulty protective felt on the lever for the seat height adjustment can cause the seat belt to tear in the event of a front crash. A torn seat belt increases the risk of severe or deadly injuries in the event of accidents.
DVSA's Original Wording
Concern: Lever for seat height adjustment Defect: Volkswagen AG has established that on VW Tiguan vehicles of a limited production period there is the possibility that because of a faulty protective felt in the event of a front crash a tear in the seat belt on the front seats could occur. In the event of an accident the seat belt could get caught in the side lever for seat height adjustment. The faulty protective felt on the lever for the seat height adjustment can cause the seat belt to tear in the event of a front crash. A torn seat belt increases the risk of severe or deadly injuries in the event of accidents. Remedy: For safety reasons the replacement of the faulty protective felt on the lever to the seat height adjustment of your vehicle is necessary. Until the check do not use your vehicle with the front seats in a seat position that is far back and low down. Otherwise there is a risk that the seat belt could tear in the event of a front crash and the risk of severe or deadly injuries is increased.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause the seat belt to tear in the event of a front crash.
The Fix
The recall notice describes the fix as: for safety reasons the replacement of the faulty protective felt on the lever to the seat height adjustment of your vehicle is necessary. Until the check do not use your vehicle with the front seats in a seat position that is far back and low down. Otherwise there is a risk that the seat belt could tear in the event of a front crash and the risk of severe or deadly injuries is increased.
Are You Affected?
Tiguan built between 14 May 2024 and 21 May 2024 may be included. Volkswagen estimates 337 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Volkswagen.
- Book with any franchised Volkswagen dealer, quoting the campaign code 72DV or the DVSA reference R/2025/004. See how to get a Volkswagen recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| TiguanSporadic malfunctions in a pressure casting system caused individual rear wheel bearing housings to be fitted with oxide inclusions | Book soon | R/2022/166 | |
| Arteon, Golf 8, Passat, TiguanThe fuse in the high-voltage system of plug-in hybrid vehicles was in some cases produced with too little so-called fire sand | Urgent | R/2022/086 | |
| Arteon, Golf 8, T-Roc, TiguanEngine compartment covers could come loose from their attachment | Low | R/2022/074 | |
| TiguanThe bolted connection of the brake line on the front right wheel housing may not have been correctly tightened during production | Urgent | R/2021/405 | |
| TiguanA tow bar with a possibly defective locking mechanism in the swivelling module has been fitted | Low | R/2021/203 |
This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2024/496 on 12 Dec 2024, for brake line botled connection. The one launched after it was R/2025/066 on 15 Feb 2025, for passenger Airbag. You can also see every Volkswagen recall, all recalls launched in 2024 and seat belt recalls across every make.
Source: DVSA recall R/2025/004, launched 19 December 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.