Volkswagen Golf, Passat, Touran Recall R/2018/133: Head Restraint May Be Insecure, Who Is Affected And What To Do

DVSA reference R/2018/133, campaign code 72H5. Data updated daily from DVSA.

Low
How serious
11 May 2018
Launched
2,881
vehicles in the UK
72H5
Manufacturer’s campaign code

Volkswagen recalled Golf, Passat, Touran vehicles built between 14 February 2018 and 31 March 2018. On a limited production period a burr may have developed on the locking bar of the head restraint guide. The dealer will replace the left head restraint guide on both front seats. You won't usually pay for it.1

What’s Wrong

On a limited production period a burr may have developed on the locking bar of the head restraint guide.

DVSA's Original Wording

Concern: HEAD RESTRAINT MAY BE INSECURE Defect: On a limited production period a burr may have developed on the locking bar of the head restraint guide. Remedy: On affected vehicles the left head restraint guide on both front seats must be replaced.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: head restraint may be insecure.

The Fix

The dealer will replace the left head restraint guide on both front seats.

Are You Affected?

Golf, Passat, Touran built between 14 February 2018 and 31 March 2018 may be included. Volkswagen estimates 2,881 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Volkswagen.
  2. Book with any franchised Volkswagen dealer, quoting the campaign code 72H5 or the DVSA reference R/2018/133. See how to get a Volkswagen recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Beetle, Crafter, EOS, FOX and 9 moreTakata front drivers or passenger airbag replacementStop drivingR/2025/357
GolfFront belt webbingLowR/2025/257
GolfFront belt webbingLowR/2025/256
ID.7, Id.buzz, Passat, Polo and 1 moreReplace front passenger airbagUrgentR/2025/208
GolfAnalysis vehicle modificationLowR/2024/266

This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2018/074 on 19 Mar 2018, for front brake discs may not be correct thickness. The one launched after it was R/2018/134 on 11 May 2018, for head restraint may be insecure. You can also see every Volkswagen recall and all recalls launched in 2018.


Source: DVSA recall R/2018/133, launched 11 May 2018. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.