Volkswagen Caddy Recall R/2018/134: Head Restraint May Be Insecure, Who Is Affected And What To Do
- Low
- How serious
- 11 May 2018
- Launched
- 61
- vehicles in the UK
- 72H5
- Manufacturer’s campaign code
Volkswagen recalled Caddy vehicles built between 1 March 2018 and 31 March 2018. On a limited production period a burr may have developed on the locking bar of the head restraint guide. The dealer will replace the left head restraint guide on both front seats. You won't usually pay for it.1
What’s Wrong
On a limited production period a burr may have developed on the locking bar of the head restraint guide.
DVSA's Original Wording
Concern: HEAD RESTRAINT MAY BE INSECURE Defect: On a limited production period a burr may have developed on the locking bar of the head restraint guide. Remedy: On affected vehicles the left head restraint guide on both front seats must be replaced.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: head restraint may be insecure.
The Fix
The dealer will replace the left head restraint guide on both front seats.
Are You Affected?
Caddy built between 1 March 2018 and 31 March 2018 may be included. Volkswagen estimates 61 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Volkswagen.
- Book with any franchised Volkswagen dealer, quoting the campaign code 72H5 or the DVSA reference R/2018/134. See how to get a Volkswagen recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CaddyBrake line bolted connection | Urgent | R/2024/343 | |
| CaddySeat belt webbing was damaged during production | Urgent | R/2023/177 | |
| CaddyOn Caddy vehicles of a limited production period tyres by manufacturer Maxxis were fitted that can result in cracks or dents on the inside of the tyre bead | Book soon | R/2023/129 | |
| CaddyOn vehicles of a limited production period there is a very small probability that one or two incorrectly welded transverse links to the front axle have been fitted | Book soon | R/2022/320 | |
| CaddyCng tank may burst | Low | R/2016/206 |
This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2018/133 on 11 May 2018, for head restraint may be insecure. The one launched after it was R/2018/150 on 12 Jun 2018, for incorrectly coated brake pistons. You can also see every Volkswagen recall, the Volkswagen Caddy recall history and all recalls launched in 2018.
Source: DVSA recall R/2018/134, launched 11 May 2018. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.