Volkswagen Tiguan Recall R/2019/216: Possible Cracks In Left Front Seats, Who Is Affected And What To Do

DVSA reference R/2019/216, campaign code 72J5. Data updated daily from DVSA.

Low
How serious
15 Jul 2019
Launched
101
vehicles in the UK
72J5
Manufacturer’s campaign code

Volkswagen recalled Tiguan vehicles built between 4 February 2019 and 5 February 2019. Due to a fault in the production process there is a crack on the frame of the left front seat. The dealer will check and replace the seat frame if a crack is found. You won't usually pay for it.1

What’s Wrong

Due to a fault in the production process there is a crack on the frame of the left front seat.

DVSA's Original Wording

Concern: POSSIBLE CRACKS IN LEFT FRONT SEATS Defect: There is a possibility that due to a fault in the production process there is a crack on the frame of the left front seat. Remedy: Check and replace the seat frame if a crack is found

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: possible cracks in left front seats.

The Fix

The dealer will check and replace the seat frame if a crack is found.

Are You Affected?

Tiguan built between 4 February 2019 and 5 February 2019 may be included. Volkswagen estimates 101 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Volkswagen.
  2. Book with any franchised Volkswagen dealer, quoting the campaign code 72J5 or the DVSA reference R/2019/216. See how to get a Volkswagen recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
TiguanLever for seat height adjustmentStop drivingR/2025/004
TiguanSporadic malfunctions in a pressure casting system caused individual rear wheel bearing housings to be fitted with oxide inclusionsBook soonR/2022/166
Arteon, Golf 8, Passat, TiguanThe fuse in the high-voltage system of plug-in hybrid vehicles was in some cases produced with too little so-called fire sandUrgentR/2022/086
Arteon, Golf 8, T-Roc, TiguanEngine compartment covers could come loose from their attachmentLowR/2022/074
TiguanThe bolted connection of the brake line on the front right wheel housing may not have been correctly tightened during productionUrgentR/2021/405

This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2019/174 on 3 Jun 2019, for tow bar with a possible defective locking mechanism may have been fitted. The one launched after it was R/2019/231 on 18 Jul 2019, for a wrong multiple fuse was installed in the electronics box. You can also see every Volkswagen recall and all recalls launched in 2019.


Source: DVSA recall R/2019/216, launched 15 July 2019. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.