Volkswagen T-Roc Recall R/2021/115: The Retractor Of The Three Point Automatic Seat Belt On The Front Right Seat May Be Faulty, Who Is Affected And What To Do

DVSA reference R/2021/115, campaign code 69BX. Data updated daily from DVSA.

Urgent
How serious
29 Mar 2021
Launched
34
vehicles in the UK
69BX
Manufacturer’s campaign code

Volkswagen recalled T-Roc vehicles built between 24 February 2021 and 25 February 2021. The retractor of the three-point automatic seat belt on the front right seat may be faulty. The dealer will replace the three-point automatic seat belt of the front right seat. You won't usually pay for it.1

What’s Wrong

The retractor of the three-point automatic seat belt on the front right seat may be faulty.

DVSA's Original Wording

Concern: THE RETRACTOR OF THE THREE POINT AUTOMATIC SEAT BELT ON THE FRONT RIGHT SEAT MAY BE FAULTY. Defect: The retractor of the three-point automatic seat belt on the front right seat may be faulty. Remedy: The three-point automatic seat belt of the front right seat is to be replaced.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the retractor of the three point automatic seat belt on the front right seat may be faulty.

The Fix

The dealer will replace the three-point automatic seat belt of the front right seat.

Are You Affected?

T-Roc built between 24 February 2021 and 25 February 2021 may be included. Volkswagen estimates 34 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Volkswagen.
  2. Book with any franchised Volkswagen dealer, quoting the campaign code 69BX or the DVSA reference R/2021/115. See how to get a Volkswagen recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
T-RocChecking front seat backrest frame/301LowR/2025/297
T-Roc, TouranFaulty wheel bearing housings can fail and break prematurelyBook soonR/2023/198
Arteon, Golf 8, T-Roc, TiguanEngine compartment covers could come loose from their attachmentLowR/2022/074
T-RocThe electric parking brake can be unintentionally released when disengaging the clutch pedalUrgentR/2020/112
T-RocThe bonded joint between the upper and lower section of the rear spoiler may be faultyLowR/2019/005

This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2021/055 on 19 Feb 2021, for faulty crash sensors for air bag and restraint systems may have been fitted in the front…. The one launched after it was R/2021/142 on 8 Apr 2021, for the positive battery cable and the control unit cable may have been mixed up. You can also see every Volkswagen recall, all recalls launched in 2021 and seat belt recalls across every make.


Source: DVSA recall R/2021/115, launched 29 March 2021. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.