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Volkswagen ID Buzz Cargo Recall R/2024/107: iD.Buzz Cargo Shelf System Strength Properties, Who Is Affected And What To Do

DVSA reference R/2024/107, campaign code 78SE (STOP DRIVE DSH5). Data updated daily from DVSA.

Low
How serious
16 Sep 2024
Launched
1
vehicles in the UK
78SE (STOP DRIVE DSH5)
Manufacturer’s campaign code

Volkswagen recalled ID Buzz Cargo vehicles built between 4 October 2022 and 4 October 2022. The cargo shelf in the luggage compartment may become loose and penetrate into the passenger compartment presenting a risk of injury. The dealer will remove the old rack with a new one to be built by the shelf system manufacturer. You won't usually pay for it.1

What’s Wrong

The cargo shelf in the luggage compartment may become loose and penetrate into the passenger compartment presenting a risk of injury.

DVSA's Original Wording

Concern: ID.Buzz Cargo Shelf system strength Properties Defect: On affected vehicles the cargo shelf in the luggage compartment may become loose and penetrate into the passenger compartment presenting a risk of injury. Remedy: Remove the old rack with a new one to be built by the shelf system manufacturer.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: iD.Buzz Cargo shelf system strength properties.

The Fix

The dealer will remove the old rack with a new one to be built by the shelf system manufacturer.

Are You Affected?

ID Buzz Cargo built between 4 October 2022 and 4 October 2022 may be included. Volkswagen estimates 1 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Volkswagen.
  2. Book with any franchised Volkswagen dealer, quoting the campaign code 78SE (STOP DRIVE DSH5) or the DVSA reference R/2024/107. See how to get a Volkswagen recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.

No other recalls for this model in DVSA’s data.

This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2024/345 on 9 Sep 2024, for track rod ball joint and wishbone bolted connection. The one launched after it was R/2024/360 on 18 Sep 2024, for natural gas system leak test. You can also see every Volkswagen recall and all recalls launched in 2024.

Source: DVSA recall R/2024/107, launched 16 September 2024. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.