Volkswagen Crafter Recall R/2024/360: Natural Gas System Leak Test, Who Is Affected And What To Do
- Low
- How serious
- 18 Sep 2024
- Launched
- 104
- vehicles in the UK
- 76AF
- Manufacturer’s campaign code
Volkswagen recalled Crafter vehicles built between 8 January 2024 and 6 August 2024. On Crafter “Grand California” vehicles of a limited production period there is a possibility that the leak test of the natural gas system was not correctly carried out. The recall notice describes the fix as: on all affected vehicles a leak test of the natural gas system must be performed and if unsuccessful necessary repairs completed. After the repair the leak test of the natural gas system must be carried out again. You won't usually pay for it.1
What’s Wrong
On Crafter “Grand California” vehicles of a limited production period there is a possibility that the leak test of the natural gas system was not correctly carried out. Leaks from the natural gas system cannot be ruled out.
DVSA's Original Wording
Concern: Natural gas system leak test Defect: On Crafter “Grand California” vehicles of a limited production period there is a possibility that the leak test of the natural gas system was not correctly carried out. Leaks from the natural gas system cannot be ruled out. Remedy: On all affected vehicles a leak test of the natural gas system must be performed and if unsuccessful necessary repairs completed. After the repair the leak test of the natural gas system must be carried out again.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: natural gas system leak test.
The Fix
The recall notice describes the fix as: on all affected vehicles a leak test of the natural gas system must be performed and if unsuccessful necessary repairs completed. After the repair the leak test of the natural gas system must be carried out again.
Are You Affected?
Crafter built between 8 January 2024 and 6 August 2024 may be included. Volkswagen estimates 104 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Volkswagen.
- Book with any franchised Volkswagen dealer, quoting the campaign code 76AF or the DVSA reference R/2024/360. See how to get a Volkswagen recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Beetle, Crafter, EOS, FOX and 9 moreTakata front drivers or passenger airbag replacement | Stop driving | R/2025/357 | |
| CrafterTakata front passenger airbag | Urgent | R/2024/263 | |
| Beetle (5C), Crafter, EOS (1F), FOX (5Z) and 18 moreTakata front airbag | Urgent | R/2023/178 | |
| CrafterThe side or rear windows may become loose | Low | R/2020/257 | |
| Crafter, Golf, Passat, Scirocco and 4 moreAirbag/belt tensioners may not trigger in event of an accident | Urgent | R/2017/079 |
This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2024/107 on 16 Sep 2024, for iD.Buzz Cargo shelf system strength properties. The one launched after it was R/2024/451 on 11 Nov 2024, for front seat belt. You can also see every Volkswagen recall and all recalls launched in 2024.
Source: DVSA recall R/2024/360, launched 18 September 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.