Volvo XC60 Recall R/2009/014: Towing Eye May Not Be Capable Of Being Correctly Fitted, Who Is Affected And What To Do
- Low
- How serious
- 2 Feb 2009
- Launched
- 91
- vehicles in the UK
- 89013
- Manufacturer’s campaign code
Volvo recalled XC60 vehicles. The front bumper energy absorber may be partially covering the aperture through which the towing eye is fixed. The recall notice describes the fix as: recalled vehicles will have a section of the bumper energy absorbing material removed thus allowing full access to the towing eye aperture. You won't usually pay for it.1
What’s Wrong
The front bumper energy absorber may be partially covering the aperture through which the towing eye is fixed. Customers will discover that it is not possible to fit the towing eye following removal of the bumper towing eye cover.
DVSA's Original Wording
Concern: TOWING EYE MAY NOT BE CAPABLE OF BEING CORRECTLY FITTED Defect: It has been identified that the front bumper energy absorber may be partially covering the aperture through which the towing eye is fixed. Customers will discover that it is not possible to fit the towing eye following removal of the bumper towing eye cover. Remedy: Recalled vehicles will have a section of the bumper energy absorbing material removed thus allowing full access to the towing eye aperture.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: towing eye may not be capable of being correctly fitted.
The Fix
The recall notice describes the fix as: recalled vehicles will have a section of the bumper energy absorbing material removed thus allowing full access to the towing eye aperture.
Are You Affected?
XC60 may be included. Volvo estimates 91 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volvo, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Volvo.
- Book with any franchised Volvo dealer, quoting the campaign code 89013 or the DVSA reference R/2009/014. See how to get a Volvo recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C40, S90, V60, V90 and 3 moreSafety Notice | Urgent | R/2025/211 | |
| S60, S90, V60, V90 and 2 moreCell Modules | Urgent | R/2025/117 | |
| S60, S90, V60, V90 and 3 morePush Road | Urgent | R/2024/446 | |
| XC60, XC90Seat and seat belt torque | Urgent | R/2024/124 | |
| C40, S60, S90, V60 and 6 moreThere may be a potential software error in the brake control module | Urgent | R/2023/025 |
This is one of 175 Volvo recalls in DVSA’s data. The Volvo recall launched before it was R/2008/116 on 22 Jul 2008, for accelerator pedal may not return to resting position. The one launched after it was R/2009/017 on 13 Feb 2009, for fire may occur. You can also see every Volvo recall, the Volvo XC60 recall history and all recalls launched in 2009.
Source: DVSA recall R/2009/014, launched 2 February 2009. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.