Volvo XC60 Recall R/2019/023: The Tailgate Lifting Arms May Freeze, Who Is Affected And What To Do
- Book soon
- How serious
- 25 Jan 2019
- Launched
- 13,273
- vehicles in the UK
- R89910
- Manufacturer’s campaign code
Volvo recalled XC60 vehicles built between 12 January 2017 and 26 October 2018. Under certain conditions in cold climates the tailgate lifting arms may freeze and separate. The dealer will replace both lifting arms on the tailgate. You won't usually pay for it.1
What’s Wrong
Under certain conditions in cold climates the tailgate lifting arms may freeze and separate.
DVSA's Original Wording
Concern: THE TAILGATE LIFTING ARMS MAY FREEZE Defect: Under certain conditions in cold climates the tailgate lifting arms may freeze and separate. Remedy: Replace both lifting arms on the tailgate.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the tailgate lifting arms may freeze.
The Fix
The dealer will replace both lifting arms on the tailgate.
Are You Affected?
XC60 built between 12 January 2017 and 26 October 2018 may be included. Volvo estimates 13,273 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volvo, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Volvo.
- Book with any franchised Volvo dealer, quoting the campaign code R89910 or the DVSA reference R/2019/023. See how to get a Volvo recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C40, S90, V60, V90 and 3 moreSafety Notice | Urgent | R/2025/211 | |
| S60, S90, V60, V90 and 2 moreCell Modules | Urgent | R/2025/117 | |
| S60, S90, V60, V90 and 3 morePush Road | Urgent | R/2024/446 | |
| XC60, XC90Seat and seat belt torque | Urgent | R/2024/124 | |
| C40, S60, S90, V60 and 6 moreThere may be a potential software error in the brake control module | Urgent | R/2023/025 |
This is one of 175 Volvo recalls in DVSA’s data. The Volvo recall launched before it was R/2018/377 on 4 Jan 2019, for small cracks on the inside of a rubber fuel hose. The one launched after it was R/2019/110 on 25 Mar 2019, for the driver and passenger seat rails may have been assembled incorrectly. You can also see every Volvo recall, the Volvo XC60 recall history, all recalls launched in 2019 and door and latch recalls across every make.
Source: DVSA recall R/2019/023, launched 25 January 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.