Citroën C3 Recall R/2002/121: Front Suspension Ball Joint Concern, Who Is Affected And What To Do
- Book soon
- How serious
- 13 Sep 2002
- Launched
- 2,828
- vehicles in the UK
- XKE
- Manufacturer’s campaign code
Citroën recalled C3 vehicles built between 1 January 2002 and 31 August 2002. The front suspension lower ball joint pinch bolts may not have been fully tightened. The dealer will check the ball joint pinch bolts for correct torque and tighten where necessary. You won't usually pay for it.1
What’s Wrong
The front suspension lower ball joint pinch bolts may not have been fully tightened. In the worst case separation of the ball joint from the suspension arm would affect directional control of the vehicle.
DVSA's Original Wording
Concern: FRONT SUSPENSION BALL JOINT CONCERN Defect: The front suspension lower ball joint pinch bolts may not have been fully tightened. In the worst case separation of the ball joint from the suspension arm would affect directional control of the vehicle. Remedy: Check the ball joint pinch bolts for correct torque and tighten where necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: front suspension ball joint concern.
The Fix
The dealer will check the ball joint pinch bolts for correct torque and tighten where necessary.
Are You Affected?
C3 built between 1 January 2002 and 31 August 2002 may be included. Citroën estimates 2,828 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code XKE or the DVSA reference R/2002/121. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C3, C3 AircrossAlarm triggered randomly: BCM software | Low | R/2026/122 | |
| C3, C3 Aircross, C4, C4XAlternator protection | Urgent | R/2026/073 | |
| C3Citroen C3 v5 Autonomous telematics box cannot connect to server | Low | R/2025/487 | |
| C3, C3 AircrossCitroen C3 C3 Aircross brake pedal bracket connection | Urgent | R/2025/514 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2002/090 on 16 Aug 2002, for aBS control unit may overheat. The one launched after it was R/2002/163 on 4 Dec 2002, for rear suspension cross member may have been cut. You can also see every Citroën recall, all recalls launched in 2002 and suspension recalls across every make.
Source: DVSA recall R/2002/121, launched 13 September 2002. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.