Citroën C5 Recall R/2009/138: Rear Screen May Not Remain In Open Position, Who Is Affected And What To Do
- Book soon
- How serious
- 1 Dec 2009
- Launched
- 1,012
- vehicles in the UK
- MDN MDF & MDB
- Manufacturer’s campaign code
Citroën recalled C5 vehicles built between 3 June 2009 and 12 October 2009. The ball mountings for the rear screen support struts may dislocate and the screen will not remain in open position. The dealer will check security/tightness of strut mounting balls and replace any that are damaged. You won't usually pay for it.1
What’s Wrong
The ball mountings for the rear screen support struts may dislocate and the screen will not remain in open position.
DVSA's Original Wording
Concern: REAR SCREEN MAY NOT REMAIN IN OPEN POSITION. Defect: The ball mountings for the rear screen support struts may dislocate and the screen will not remain in open position Remedy: Recall affected vehicles check security/tightness of strut mounting balls and replace any that are damaged.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: rear screen may not remain in open position.
The Fix
The dealer will check security/tightness of strut mounting balls and replace any that are damaged.
Are You Affected?
C5 built between 3 June 2009 and 12 October 2009 may be included. Citroën estimates 1,012 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code MDN MDF & MDB or the DVSA reference R/2009/138. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C4, C4 Picasso, C5, DS5Engine may overheat | Urgent | R/2018/049 | |
| C4, C5, DS4, DS5Starter supply wire may chafe | Urgent | R/2017/208 | |
| Berlingo, C5, JumpyAirbag may incorrectly deploy | Urgent | R/2016/171 | |
| C4, C4 Picasso, C5, C8 and 3 moreFuel may leak | Urgent | R/2015/243 | |
| C5Fuel may leak onto engine | Urgent | R/2013/108 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2009/129 on 13 Nov 2009, for windscreen trim may detach. The one launched after it was R/2009/153 on 1 Dec 2009, for tailgate may not operate correctly. You can also see every Citroën recall, all recalls launched in 2009 and suspension recalls across every make.
Source: DVSA recall R/2009/138, launched 1 December 2009. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.