Citroën C4 Recall R/2011/029: Loss Of Power, Who Is Affected And What To Do

DVSA reference R/2011/029, campaign code MKB. Data updated daily from DVSA.

Urgent
How serious
25 Mar 2011
Launched
5
vehicles in the UK
MKB
Manufacturer’s campaign code

Citroën recalled C4 vehicles built between 14 September 2010 and 14 September 2010. Gear selection may be affected by inaccurate software being installed. The recall notice describes the fix as: the recalled vehicles will be subject to a software upgrade. You won't usually pay for it.1

What’s Wrong

Gear selection may be affected by inaccurate software being installed.

DVSA's Original Wording

Concern: LOSS OF POWER Defect: Gear selection may be affected by inaccurate software being installed. Remedy: The recalled vehicles will be subject to a software upgrade.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: loss of power.

The Fix

The recall notice describes the fix as: the recalled vehicles will be subject to a software upgrade. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

C4 built between 14 September 2010 and 14 September 2010 may be included. Citroën estimates 5 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code MKB or the DVSA reference R/2011/029. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
C3, C3 Aircross, C4, C4XAlternator protectionUrgentR/2026/073
Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnosticsLowR/2025/346
C4, DS5Citroen C4 citroen DS5 driver airbag (Takata)Stop drivingR/2025/300
C3, C4, C4X, C5 Aircross and 1 moreCitroen fuel pipeUrgentR/2025/283
Berlingo, C3 Aircross, C3 V4, C4 and 2 moreCitroen DV5R engines camshaft chainLowR/2025/247

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2011/018 on 22 Feb 2011, for fuel may leak. The one launched after it was R/2011/032 on 31 Mar 2011, for windscreen wiper motor may fail. You can also see every Citroën recall, the Citroën C4 recall history, all recalls launched in 2011 and loss of power recalls across every make.


Source: DVSA recall R/2011/029, launched 25 March 2011. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.