Citroën C3, DS3 Recall R/2012/123: Wheel Bolts May Become Loose, Who Is Affected And What To Do

DVSA reference R/2012/123, campaign code MSN. Data updated daily from DVSA.

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How serious
24 Oct 2012
Launched
129
vehicles in the UK
MSN
Manufacturer’s campaign code

Citroën recalled C3, DS3 vehicles built between 9 July 2012 and 28 August 2012. The left hand wheel bolts may not have been torqued to the correct specification. The dealer will check and if necessary re-torque the wheel bolts. You won't usually pay for it.1

What’s Wrong

The left hand wheel bolts may not have been torqued to the correct specification. This could lead to noise or vibration from the wheels and if not rectified it could result in wheel detachment and loss of control of the vehicle.

DVSA's Original Wording

Concern: WHEEL BOLTS MAY BECOME LOOSE Defect: It is possible that the left hand wheel bolts may not have been torqued to the correct specification. This could lead to noise or vibration from the wheels and if not rectified it could result in wheel detachment and loss of control of the vehicle. Remedy: Recall affected vehicles to check and if necessary re-torque the wheel bolts.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

If the fault occurs, the recall notice says it could lead to noise or vibration from the wheels and if not rectified it could result in wheel detachment and loss of control of the vehicle.

The Fix

The dealer will check and if necessary re-torque the wheel bolts.

Are You Affected?

C3, DS3 built between 9 July 2012 and 28 August 2012 may be included. Citroën estimates 129 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code MSN or the DVSA reference R/2012/123. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
C3, C3 AircrossAlarm triggered randomly: BCM softwareLowR/2026/122
C3, C3 Aircross, C4, C4XAlternator protectionUrgentR/2026/073
C3Citroen C3 v5 Autonomous telematics box cannot connect to serverLowR/2025/487
C3, C3 AircrossCitroen C3 C3 Aircross brake pedal bracket connectionUrgentR/2025/514
Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnosticsLowR/2025/346

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2012/099 on 22 Oct 2012, for rear cross member may crack. The one launched after it was R/2012/126 on 2 Nov 2012, for brake efficiency could be reduced. You can also see every Citroën recall and all recalls launched in 2012.


Source: DVSA recall R/2012/123, launched 24 October 2012. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.