Citroën C4, DS4 Recall R/2012/134: Directional Control May Be Lost, Who Is Affected And What To Do
- Urgent
- How serious
- 7 Nov 2012
- Launched
- 8
- vehicles in the UK
- MSQ
- Manufacturer’s campaign code
Citroën recalled C4, DS4 vehicles built between 26 July 2012 and 26 July 2012. The torque settings of the fixings of the front suspension fuel tank fuel cooler and the rear wheels have been set incorrectly. The dealer will retighten to the correct torque value the front suspension fixings fuel tank fixings fuel cooler fixing and rear wheel bolts. You won't usually pay for it.1
What’s Wrong
The torque settings of the fixings of the front suspension fuel tank fuel cooler and the rear wheels have been set incorrectly. Consequences of the incorrect torque settings include abnormal noise and poor operation of the vehicle.
DVSA's Original Wording
Concern: DIRECTIONAL CONTROL MAY BE LOST Defect: The torque settings of the fixings of the front suspension fuel tank fuel cooler and the rear wheels have been set incorrectly. Consequences of the incorrect torque settings include abnormal noise and poor operation of the vehicle. Remedy: Retighten to the correct torque value the front suspension fixings fuel tank fixings fuel cooler fixing and rear wheel bolts.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: directional control may be lost.
The Fix
The dealer will retighten to the correct torque value the front suspension fixings fuel tank fixings fuel cooler fixing and rear wheel bolts.
Are You Affected?
C4, DS4 built between 26 July 2012 and 26 July 2012 may be included. Citroën estimates 8 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code MSQ or the DVSA reference R/2012/134. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C3, C3 Aircross, C4, C4XAlternator protection | Urgent | R/2026/073 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 | |
| C4, DS5Citroen C4 citroen DS5 driver airbag (Takata) | Stop driving | R/2025/300 | |
| C3, C4, C4X, C5 Aircross and 1 moreCitroen fuel pipe | Urgent | R/2025/283 | |
| Berlingo, C3 Aircross, C3 V4, C4 and 2 moreCitroen DV5R engines camshaft chain | Low | R/2025/247 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2012/126 on 2 Nov 2012, for brake efficiency could be reduced. The one launched after it was R/2012/129 on 14 Nov 2012, for engine may fail. You can also see every Citroën recall, the Citroën C4 recall history, all recalls launched in 2012 and fuel leak recalls across every make.
Source: DVSA recall R/2012/134, launched 7 November 2012. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.