Citroën C-Zero Recall R/2013/037: Possible Loss Of Braking Assistance, Who Is Affected And What To Do
- Urgent
- How serious
- 22 Mar 2013
- Launched
- 120
- vehicles in the UK
- MUM
- Manufacturer’s campaign code
Citroën recalled C-Zero vehicles built between 3 August 2011 and 26 April 2012. An internal component of the braking assistance system vacuum pump may not conform. The recall notice describes the fix as: that are likely to be affected to replace the vacuum pump. You won't usually pay for it.1
What’s Wrong
An internal component of the braking assistance system vacuum pump may not conform. This could over time lead to a reduction in braking assistance.
DVSA's Original Wording
Concern: POSSIBLE LOSS OF BRAKING ASSISTANCE Defect: On the affected vehicles an internal component of the braking assistance system vacuum pump may not conform. This could over time lead to a reduction in braking assistance. Remedy: Recall the vehicles that are likely to be affected to replace the vacuum pump.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: possible loss of braking assistance.
The Fix
The recall notice describes the fix as: that are likely to be affected to replace the vacuum pump.
Are You Affected?
C-Zero built between 3 August 2011 and 26 April 2012 may be included. Citroën estimates 120 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code MUM or the DVSA reference R/2013/037. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C-ZeroCitroen c- zero passenger airbag takata | Stop driving | R/2025/365 | |
| C-ZeroWater may penetrate into the brake vacuum pump causing corrosion | Urgent | R/2019/456 | |
| C-ZeroA non-conformity in an internal component could affect deployment of the passenger airbag | Urgent | R/2017/306 | |
| C-ZeroEngine may not start | Low | R/2016/073 | |
| C-ZeroLoss of power | Urgent | R/2015/160 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2013/030 on 4 Mar 2013, for spot welds may not hold. The one launched after it was R/2013/068 on 7 Jun 2013, for rear screen may detach. You can also see every Citroën recall, all recalls launched in 2013 and brake recalls across every make.
Source: DVSA recall R/2013/037, launched 22 March 2013. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.