Citroën C3 Picasso Recall R/2014/037: The Weld Plates Of The Tailgate Strut Mounting Plates May Not Conform, Who Is Affected And What To Do
- Book soon
- How serious
- 8 Apr 2014
- Launched
- 209
- vehicles in the UK
- NAT
- Manufacturer’s campaign code
Citroën recalled C3 Picasso vehicles built between 28 November 2013 and 10 December 2013. The weld securing the tailgate struts may not be strong enough to support the tailgate in the long term and may detach. The dealer will replace in the event of the weld not meeting conformity the tailgate. You won't usually pay for it.1
What’s Wrong
The weld securing the tailgate struts may not be strong enough to support the tailgate in the long term and may detach. If this happens the tailgate may not remain in the open position.
DVSA's Original Wording
Concern: THE WELD PLATES OF THE TAILGATE STRUT MOUNTING PLATES MAY NOT CONFORM Defect: The weld securing the tailgate struts may not be strong enough to support the tailgate in the long term and may detach. If this happens the tailgate may not remain in the open position. Remedy: In the event of the weld not meeting conformity the tailgate must be replaced.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the weld plates of the tailgate strut mounting plates may not conform.
The Fix
The dealer will replace in the event of the weld not meeting conformity the tailgate.
Are You Affected?
C3 Picasso built between 28 November 2013 and 10 December 2013 may be included. Citroën estimates 209 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code NAT or the DVSA reference R/2014/037. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C3 Picasso, C4 V2, DS3, DS4The operation of the brake vacumn pump may be affected due to material detaching from the timing belt | Urgent | R/2021/238 | |
| C3 Picasso, C4, C4 Picasso, DS3 and 2 moreDue to the calibration of the engine management software NOX emissions may not comply with regulatory limits | Low | R/2019/329 | |
| C3, C3 Picasso, C4, C4 Picasso and 2 moreOil leak may damage engine | Low | R/2016/042 | |
| Berlingo, C3, C3 Picasso, C4 and 2 moreFuel may leak and create fire risk | Urgent | R/2014/025 | |
| C3, C3 Picasso, DS3Engine may cut out | Urgent | R/2012/076 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2014/025 on 26 Feb 2014, for fuel may leak and create fire risk. The one launched after it was R/2014/047 on 14 May 2014, for directional control may be compromised. You can also see every Citroën recall, all recalls launched in 2014 and door and latch recalls across every make.
Source: DVSA recall R/2014/037, launched 8 April 2014. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.