Citroën C3 Picasso, C4, C4 Picasso And 3 More Recall R/2019/329: Due To The Calibration Of The Engine Management Software NOX Emissions May Not Comply With…, Who Is Affected And What To Do
- Low
- How serious
- 26 Sep 2019
- Launched
- 5,290
- vehicles in the UK
- GUM
- Manufacturer’s campaign code
Citroën recalled C3 Picasso, C4, C4 Picasso and 3 more vehicles built between 25 September 2013 and 15 May 2016. The calibration of the engine management software could result in emissions of NOx which do not comply with the regulatory limits. The recall notice describes the fix as: download new engine management software. You won't usually pay for it.1
What’s Wrong
The calibration of the engine management software could result in emissions of NOx which do not comply with the regulatory limits.
DVSA's Original Wording
Concern: DUE TO THE CALIBRATION OF THE ENGINE MANAGEMENT SOFTWARE NOX EMISSIONS MAY NOT COMPLY WITH REGULATORY LIMITS Defect: The calibration of the engine management software could result in emissions of NOx which do not comply with the regulatory limits. Remedy: Download new engine management software
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in emissions of NOx which do not comply with the regulatory limits.
The Fix
The recall notice describes the fix as: download new engine management software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C3 Picasso, C4, C4 Picasso and 3 more built between 25 September 2013 and 15 May 2016 may be included. Citroën estimates 5,290 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GUM or the DVSA reference R/2019/329. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C3, C3 Aircross, C4, C4XAlternator protection | Urgent | R/2026/073 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 | |
| C4, DS5Citroen C4 citroen DS5 driver airbag (Takata) | Stop driving | R/2025/300 | |
| C3, C4, C4X, C5 Aircross and 1 moreCitroen fuel pipe | Urgent | R/2025/283 | |
| Berlingo, C3 Aircross, C3 V4, C4 and 2 moreCitroen DV5R engines camshaft chain | Low | R/2025/247 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2019/296 on 2 Sep 2019, for on the affected vehicles it is possible that a crack could develop over time on the…. The one launched after it was R/2019/353 on 18 Oct 2019, for the calibration of the engine management software could result in emissions of NOX which…. You can also see every Citroën recall, the Citroën C4 recall history, all recalls launched in 2019 and software recalls across every make.
Source: DVSA recall R/2019/329, launched 26 September 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.