Citroën C3, DS3 Recall R/2014/083: Vehicle Control May Be Lost, Who Is Affected And What To Do

DVSA reference R/2014/083, campaign code NEB. Data updated daily from DVSA.

Low
How serious
24 Jul 2014
Launched
28
vehicles in the UK
NEB
Manufacturer’s campaign code

Citroën recalled C3, DS3 vehicles built between 4 June 2014 and 16 June 2014. Front subframes on affected vehicles may show signs of damage to the left hand mounting point caused during the manufacturing process. The recall notice describes the fix as: prior to failure the driver should notice excessive noise from this area. As a safety measure affected vehicles should be checked and where necessary the subframe replaced. You won't usually pay for it.1

What’s Wrong

Front subframes on affected vehicles may show signs of damage to the left hand mounting point caused during the manufacturing process. Over time this may affect durability and cause the mounting to fail. This can affect security of components attached to the subframe and may affect control of the vehicle.

DVSA's Original Wording

Concern: VEHICLE CONTROL MAY BE LOST Defect: Front subframes on affected vehicles may show signs of damage to the left hand mounting point caused during the manufacturing process. Over time this may affect durability and cause the mounting to fail. This can affect security of components attached to the subframe and may affect control of the vehicle. Remedy: Prior to failure the driver should notice excessive noise from this area. As a safety measure affected vehicles should be checked and where necessary the subframe replaced.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: vehicle control may be lost.

The Fix

The recall notice describes the fix as: prior to failure the driver should notice excessive noise from this area. As a safety measure affected vehicles should be checked and where necessary the subframe replaced.

Are You Affected?

C3, DS3 built between 4 June 2014 and 16 June 2014 may be included. Citroën estimates 28 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code NEB or the DVSA reference R/2014/083. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
C3, C3 AircrossAlarm triggered randomly: BCM softwareLowR/2026/122
C3, C3 Aircross, C4, C4XAlternator protectionUrgentR/2026/073
C3Citroen C3 v5 Autonomous telematics box cannot connect to serverLowR/2025/487
C3, C3 AircrossCitroen C3 C3 Aircross brake pedal bracket connectionUrgentR/2025/514
Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnosticsLowR/2025/346

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2014/047 on 14 May 2014, for directional control may be compromised. The one launched after it was R/2014/110 on 25 Sep 2014, for braking efficiency may be affected. You can also see every Citroën recall and all recalls launched in 2014.


Source: DVSA recall R/2014/083, launched 24 July 2014. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.