Citroën C1 Recall R/2014/173: Loss Of Control, Who Is Affected And What To Do

DVSA reference R/2014/173, campaign code NFL. Data updated daily from DVSA.

Urgent
How serious
19 Dec 2014
Launched
1,518
vehicles in the UK
NFL
Manufacturer’s campaign code

Citroën recalled C1 vehicles built between 20 June 2013 and 27 August 2013. The front shock absorber rod may have an internal fault which could cause it to brake. The recall notice describes the fix as: on affected vehicles replace both front shock absorbers. You won't usually pay for it.1

What’s Wrong

The front shock absorber rod may have an internal fault which could cause it to brake. This could have an adverse affect on the front suspension and the driver's ability to control the vehicle.

DVSA's Original Wording

Concern: LOSS OF CONTROL Defect: The front shock absorber rod may have an internal fault which could cause it to brake. This could have an adverse affect on the front suspension and the driver's ability to control the vehicle. Remedy: On affected vehicles replace both front shock absorbers.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

If the fault occurs, the recall notice says it could cause it to brake.

The Fix

The recall notice describes the fix as: on affected vehicles replace both front shock absorbers.

Are You Affected?

C1 built between 20 June 2013 and 27 August 2013 may be included. Citroën estimates 1,518 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code NFL or the DVSA reference R/2014/173. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
C1The stitching pattern used on the rear seat belt material is not to correct specificationUrgentR/2020/355
C1The bonding of the rear door window glass to the hinge assemblies may not conform to specificationBook soonR/2018/359
C1Steering column may fail unexpectedlyUrgentR/2016/136
C1Bumper may not perform as designed in a collisionLowR/2015/024
C1Rear cross-member may fail and cause driver to lose controlBook soonR/2014/028

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2014/169 on 17 Dec 2014, for the incorrect gear maybe selected. The one launched after it was R/2015/024 on 30 Jan 2015, for bumper may not perform as designed in a collision. You can also see every Citroën recall, all recalls launched in 2014 and brake recalls across every make.


Source: DVSA recall R/2014/173, launched 19 December 2014. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.