Citroën C4 Picasso Recall R/2015/261: Doors May Open Unexpectedly, Who Is Affected And What To Do

DVSA reference R/2015/261, campaign code NPS. Data updated daily from DVSA.

Book soon
How serious
4 Jan 2016
Launched
1,939
vehicles in the UK
NPS
Manufacturer’s campaign code

Citroën recalled C4 Picasso vehicles built between 18 August 2015 and 20 November 2015. A manufacturing defect of a component within any of the four door locks could result in jamming of the internal mechanism which prevents the closing of any of the vehicle's doors or risk unexpected unlocking and opening of the doors. The recall notice describes the fix as: that are likely to be affected to check and where necessary replace the affected door locks. You won't usually pay for it.1

What’s Wrong

A manufacturing defect of a component within any of the four door locks could result in jamming of the internal mechanism which prevents the closing of any of the vehicle's doors or risk unexpected unlocking and opening of the doors.

DVSA's Original Wording

Concern: DOORS MAY OPEN UNEXPECTEDLY Defect: A manufacturing defect of a component within any of the four door locks could result in jamming of the internal mechanism which prevents the closing of any of the vehicle's doors or risk unexpected unlocking and opening of the doors. Remedy: Recall the vehicles that are likely to be affected to check and where necessary replace the affected door locks.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

If the fault occurs, the recall notice says it could result in jamming of the internal mechanism which prevents the closing of any of the vehicle's doors or risk unexpected unlocking and opening of the doors.

The Fix

The recall notice describes the fix as: that are likely to be affected to check and where necessary replace the affected door locks.

Are You Affected?

C4 Picasso built between 18 August 2015 and 20 November 2015 may be included. Citroën estimates 1,939 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code NPS or the DVSA reference R/2015/261. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnosticsLowR/2025/346
C3, C3 Aircross, C4, C4 Picasso and 1 moreCross carline Engine softwareLowR/2024/136
Berlingo V3, C3 Aircross V2, C3 V4, C4 Cactus and 3 moreOn the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oilUrgentR/2023/046
Berlingo V3, C3 Aircross V2, C3 V4, C4 Cactus and 4 moreOn the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oilUrgentR/2023/036
Berlingo V3, C3 V3, C3 V4, C4 Cactus and 4 moreThe brake vacuum pump may be affected by material detaching from the timing beltUrgentR/2020/327

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2015/243 on 8 Dec 2015, for fuel may leak. The one launched after it was R/2016/003 on 13 Jan 2016, for instrument display may turn off intermittently. You can also see every Citroën recall, the Citroën C4 recall history, all recalls launched in 2016 and door and latch recalls across every make.


Source: DVSA recall R/2015/261, launched 4 January 2016. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.