Citroën C3, C3 Aircross, C4 And 2 More Recall R/2024/136: Cross Carline Engine Software, Who Is Affected And What To Do
- Low
- How serious
- 13 Mar 2024
- Launched
- 1,665
- vehicles in the UK
- MJ4 -230429EE
- Manufacturer’s campaign code
Citroën recalled C3, C3 Aircross, C4 and 2 more vehicles built between 3 January 2022 and 15 December 2022. Below 12500 miles under certain conditions engine emissions may lead to a non-compliance to regulatory requirements. The dealer will check the mileage of the vehicle and update the ECU (Engine Control Unit) calibration on vehicles below 12500 miles. You won't usually pay for it.1
What’s Wrong
Below 12500 miles under certain conditions engine emissions may lead to a non-compliance to regulatory requirements.
DVSA's Original Wording
Concern: Cross carline Engine software Defect: On affected vehicles below 12500 miles under certain conditions engine emissions may lead to a non-compliance to regulatory requirements. Remedy: Check the mileage of the vehicle and update the ECU (Engine Control Unit) calibration on vehicles below 12500 miles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to a non-compliance to regulatory requirements.
The Fix
The dealer will check the mileage of the vehicle and update the ECU (Engine Control Unit) calibration on vehicles below 12500 miles. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C3, C3 Aircross, C4 and 2 more built between 3 January 2022 and 15 December 2022 may be included. Citroën estimates 1,665 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code MJ4 -230429EE or the DVSA reference R/2024/136. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C5 AircrossBody height sensor | Book soon | R/2026/158 | |
| C3, C3 AircrossAlarm triggered randomly: BCM software | Low | R/2026/122 | |
| C3, C3 Aircross, C4, C4XAlternator protection | Urgent | R/2026/073 | |
| Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common rail | Urgent | R/2026/021 | |
| C3Citroen C3 v5 Autonomous telematics box cannot connect to server | Low | R/2025/487 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2023/335 on 23 Nov 2023, for on affected vehicles the fuel tank is not to specification due to a deviation in the…. The one launched after it was R/2024/217 on 7 May 2024, for ground Connections. You can also see every Citroën recall, the Citroën C4 recall history, all recalls launched in 2024 and software recalls across every make.
Source: DVSA recall R/2024/136, launched 13 March 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.