Citroën C-Elysee, C3, C4 Cactus And 3 More Recall R/2017/139: Starter Motor May Not Operate Correctly, Who Is Affected And What To Do
- Urgent
- How serious
- 24 Apr 2017
- Launched
- 3,607
- vehicles in the UK
- NYD
- Manufacturer’s campaign code
Citroën recalled C-Elysee, C3, C4 Cactus and 3 more vehicles built between 15 June 2016 and 11 October 2016. A possible nonconformity of an internal component of the starter motor relay could affect the control of the starter motor. The recall notice describes the fix as: on affected vehicles check and where necessary replace the starter motor relay. You won't usually pay for it.1
What’s Wrong
A possible nonconformity of an internal component of the starter motor relay could affect the control of the starter motor. This could adversely affect the starting operation and damage the starter motor due to overheating and in extreme cases there is a risk of fire.
DVSA's Original Wording
Concern: STARTER MOTOR MAY NOT OPERATE CORRECTLY Defect: A possible nonconformity of an internal component of the starter motor relay could affect the control of the starter motor. This could adversely affect the starting operation and damage the starter motor due to overheating and in extreme cases there is a risk of fire. Remedy: On affected vehicles check and where necessary replace the starter motor relay.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: starter motor may not operate correctly.
The Fix
The recall notice describes the fix as: on affected vehicles check and where necessary replace the starter motor relay.
Are You Affected?
C-Elysee, C3, C4 Cactus and 3 more built between 15 June 2016 and 11 October 2016 may be included. Citroën estimates 3,607 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code NYD or the DVSA reference R/2017/139. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SpacetourerBCM software | Low | R/2026/156 | |
| C3, C3 AircrossAlarm triggered randomly: BCM software | Low | R/2026/122 | |
| C3, C3 Aircross, C4, C4XAlternator protection | Urgent | R/2026/073 | |
| Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA update | Low | R/2026/009 | |
| C3Citroen C3 v5 Autonomous telematics box cannot connect to server | Low | R/2025/487 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2017/126 on 7 Apr 2017, for gearbox actuator ay not be to spectification. The one launched after it was R/2017/168 on 25 May 2017, for fuel may leak. You can also see every Citroën recall, the Citroën C4 recall history, all recalls launched in 2017 and fire risk recalls across every make.
Source: DVSA recall R/2017/139, launched 24 April 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.