Citroën Berlingo, Dispatch, Spacetourer Recall R/2026/009: Citroen Spacetourer (K0) Berlingo (K9) IVI Software Via OTA Update, Who Is Affected And What To Do
- Low
- How serious
- 19 Dec 2025
- Launched
- 5,476
- vehicles in the UK
- GQ3 -251860EE
- Manufacturer’s campaign code
Citroën recalled Berlingo, Dispatch, Spacetourer vehicles built between 25 August 2023 and 5 July 2025. Some vehicles may face a black screen on the Instrument Panel Cluster with several functions not available to view. The dealer will update the In-Vehicle-Infotainment software via Over-the-Air. You won't usually pay for it.1
What’s Wrong
Some vehicles may face a black screen on the Instrument Panel Cluster with several functions not available to view.
DVSA's Original Wording
Concern: Citroen Spacetourer (K0) Berlingo (K9) IVI software via OTA update. Defect: Affected vehicle may face a black screen on the Instrument Panel Cluster with several functions not available to view. Remedy: Update the In-Vehicle-Infotainment software via Over-the-Air.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: citroen Spacetourer (K0) Berlingo (K9) IVI software via OTA update.
The Fix
The dealer will update the In-Vehicle-Infotainment software via Over-the-Air. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Berlingo, Dispatch, Spacetourer built between 25 August 2023 and 5 July 2025 may be included. Citroën estimates 5,476 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GQ3 -251860EE or the DVSA reference R/2026/009. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| BerlingoBCM software update: Black screen | Low | R/2026/337 | |
| BerlingoBCM software missing telltale if LKA unavailable | Low | R/2026/184 | |
| SpacetourerBCM software | Low | R/2026/156 | |
| Berlingo, DispatchWater pump pulley | Low | R/2026/110 | |
| Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common rail | Urgent | R/2026/021 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2025/487 on 19 Dec 2025, for citroen C3 v5 Autonomous telematics box cannot connect to server. The one launched after it was R/2026/006 on 2 Jan 2026, for citroen Berlingo (K9) wrong wheel bolts. You can also see every Citroën recall, the Citroën Berlingo recall history, all recalls launched in 2025 and software recalls across every make.
Source: DVSA recall R/2026/009, launched 19 December 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.