Citroën Dispatch IV, Spacetourer Recall R/2018/195: Tow Ball Support Bracket Durability Inadequate, Who Is Affected And What To Do
- Low
- How serious
- 25 Jul 2018
- Launched
- 103
- vehicles in the UK
- GFW
- Manufacturer’s campaign code
Citroën recalled Dispatch IV, Spacetourer vehicles built between 13 November 2015 and 5 October 2017. The tow ball bracket could not withstand mechanical constraints when subjected to the highest stress levels which can occur during the vehicle's lifetime. The recall notice describes the fix as: the manufacturer,s remedy involves the replacement of the tow ball support bracket with a redesigned version. You won't usually pay for it.1
What’s Wrong
The tow ball bracket could not withstand mechanical constraints when subjected to the highest stress levels which can occur during the vehicle's lifetime.
DVSA's Original Wording
Concern: Tow ball support bracket durability inadequate Defect: The tow ball bracket could not withstand mechanical constraints when subjected to the highest stress levels which can occur during the vehicle's lifetime. Remedy: The manufacturer�s remedy involves the replacement of the tow ball support bracket with a redesigned version.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: tow ball support bracket durability inadequate.
The Fix
The recall notice describes the fix as: the manufacturer,s remedy involves the replacement of the tow ball support bracket with a redesigned version.
Are You Affected?
Dispatch IV, Spacetourer built between 13 November 2015 and 5 October 2017 may be included. Citroën estimates 103 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GFW or the DVSA reference R/2018/195. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SpacetourerBCM software | Low | R/2026/156 | |
| Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA update | Low | R/2026/009 | |
| Dispatch, SpacetourerCitroen Dispatch/Spacetourer low in-use performance ratio ECM s/w | Low | R/2025/500 | |
| Dispatch, SpacetourerCitroën Spacetourer/Dispatch(K0) rear brake discs | Urgent | R/2025/414 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2018/193 on 24 Jul 2018, for cooling system strategy could overheat the engine. The one launched after it was R/2018/197 on 26 Jul 2018, for steering column bearing possibly crimped to the incorrect specification. You can also see every Citroën recall and all recalls launched in 2018.
Source: DVSA recall R/2018/195, launched 25 July 2018. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.