Citroën Dispatch, Spacetourer Recall R/2025/500: Citroen Dispatch/Spacetourer Low In-use Performance Ratio ECM S/w, Who Is Affected And What To Do

DVSA reference R/2025/500, campaign code GJ4-251244EE. Data updated daily from DVSA.

Low
How serious
12 Nov 2025
Launched
2,234
vehicles in the UK
GJ4-251244EE
Manufacturer’s campaign code

Citroën recalled Dispatch, Spacetourer vehicles built between 11 July 2022 and 29 January 2024. There is an issue with the Engine Control Module (ECM) calibration which may lead to non-compliance with regulatory emission requirements. The dealer will update the ECM calibration. You won't usually pay for it.1

What’s Wrong

There is an issue with the Engine Control Module (ECM) calibration which may lead to non-compliance with regulatory emission requirements.

DVSA's Original Wording

Concern: Citroen Dispatch/Spacetourer Low In-use Performance ratio ECM s/w. Defect: On affected vehicles there is an issue with the Engine Control Module (ECM) calibration which may lead to non-compliance with regulatory emission requirements. Remedy: Update the ECM calibration.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

If the fault occurs, the recall notice says it could lead to non-compliance with regulatory emission requirements.

The Fix

The dealer will update the ECM calibration. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

Dispatch, Spacetourer built between 11 July 2022 and 29 January 2024 may be included. Citroën estimates 2,234 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code GJ4-251244EE or the DVSA reference R/2025/500. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
SpacetourerBCM softwareLowR/2026/156
Berlingo, DispatchWater pump pulleyLowR/2026/110
Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common railUrgentR/2026/021
Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA updateLowR/2026/009
Dispatch, SpacetourerCitroën Spacetourer/Dispatch(K0) rear brake discsUrgentR/2025/414

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2025/453 on 22 Oct 2025, for citroen Berlingo4 ESC software. The one launched after it was R/2025/514 on 21 Nov 2025, for citroen C3 C3 Aircross brake pedal bracket connection. You can also see every Citroën recall, all recalls launched in 2025 and software recalls across every make.


Source: DVSA recall R/2025/500, launched 12 November 2025. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.